Phone: +44174427907
Address: Church Lane, WA10 5AD, St. Helens, United Kingdom
City: St. Helens
Dishes: 9
Reviews: 6144
Website: http://www.griffininn.co.uk
"Visited this evening (5.30pm) for a meal. As soon as we arrived we were told they would need table back for 7.00pm as quiz is on. We said that’s ok as we’re just having one course. I had family visiting from Canada and Ireland and wanted to take them to a nice English pub for dinner. We were sat in a tiny cubby at a table at back entrance. With two men sitting at table beside us who we didn’t know, for such a small compact space…it was a bit odd to sit two separate parties in this one little space which only has two tables. I asked if we could move into one of rooms off the bar. With bit more atmosphere and fires! Lady (I think South African) told me we couldn’t they were fully booked?? At 5.30pm on a Wednesday while I’m stood looking at the empty tables??? We ordered our meals, which arrived at 6.15pm. We ate quickly as we had to be out by 7.00pm as we were told. Whilst leaving glanced in once again to the empty tables in room we wanted to move to!! If you having a quiz and can’t accommodate bookings at 5.30pm…don’t take booking! Your staff were more concerned with customers coming at 7.30pm than the paying customers who were in front if them! Kudos to the chef as food was enjoyable! But left feeling very let down!"
All prices are estimates.