Phone: +441425402218
Address: The Cross, New Forest, United Kingdom, BH24 4BY
City: New Forest
Dishes: 4
Reviews: 1250
"... a pity about the service. The restaurant wasn 't overly busy. Plenty of available tables. We chose to sit outside and after checking we were told it was table service. Eventually someone came out after a 15-20 minute wait and took our order. Turns out there was a couple behind us who 'd been waiting for 30 minutes... When the food came we were asked if we wanted cutlery. Said no but suggested having our drinks would be nice.... ' What did you order? ' Drinks brought to us.... no sugars offered. Eating panini 's? No napkins. Think there were only 2 staff working and all seemed very chaotic. When asking for the bill, the waitress said she was going to get the card machine and we never saw her again. At the risk of running out of parking, we ended up going inside to pay rather than wait. We don 't mind doing that. What we mind is being told they 'll come to us and then not appearing. Although the food tasted nice, a lack of good customer service unfortunately overrules and therefore it 's questionable whether we 'd go back."
Menu - 4 options
All prices are estimates.
Kate
Thank you so much for your friendliness and kindness when we had a flat tyre. It lifted our day. We hope we can visit again to enjoy your hospitality.
Address
Reviews
Kevin
Called in for lunch,after a walk in the forest.ordered 2 sandwiches tea latte food very fresh bonus of salad garnish crisps good value for the money. Very friendly staff who made a fuss of our dog.
Nick
Set in a lovely part of the village, with ponies roaming free outside it was such a find when we arrived. The staff were so welcoming, the food was great and service fast. Lovely place and we recommend.
hilary
We were visiting Bournemouth from Saturday 23rd March-Monday 25th March 2024 and this was the first place we stopped after our long drive from North London! I had the leek and cheese lasagna,it was delicious!
Donna
We was too late for breakfast but enjoyed a bite to eat. I had a cream tea, my daughter and husband had bacon rolls and chips. Lovely and quaint, friendly welcoming staff. Lovely little find. We would definitely recommend.
Alz4271
Stopped here for breakfast, my husband said it was one of the best full English ones he has ever had ! No grease just tastey well cooked food. The service was quick and efficient and they were very busy by the time we left.
313kerryp
As previous reviews from others, it's correct. Can't fault the food....when it eventually came, but service is very poor. Girl who took order looked like a deer in headlights, didn't seem to understand what was being said. 3 plates came out, had to send one back as incorrect changes hadn't been noted. My lunch didn't arrive at all, she hadn't written it down which is crazy as I said to her 4 meals and 4 drinks which she agreed to
Roger
On holiday in Lyndhurst just looking around Burley. Had breakfast at hotel, so just wanted cup of coffee maybe something light. Hottest day of year. Shown to inside table by young, friendly waitress, who gave us time to decide. I only wanted coffee, but wife decided on toasted teacake. Delivered promptly teacake was huge. Jam came in small sealed jar (which everyone serves nowadays) which we prefer to an open pot of jam. Wasn't homemade, but didn't claim to be. While we were there, a few customers asked if they could change tables from outside to inside, for shade nothing was too much trouble for staff. Horses came stood by window waitress was quite chatty to us explaining about life in the...
Inspiration769359
My visit was very disappointing, I agree with Richard 's recent review. This tea shop is using the reputation of Burley to get its customers through the door, but is letting itself down. Just ordered tea and cake in the afternoon. I had to ask the waitress to stop putting her fingers inside the cups and get her to wash them again, they were stained despite going through the dishwasher. Staff uniform needs to be smartened up too. Cake was mediocre and synthetic, probably not homemade . Toilets were dirty and looked as though the floor hadn 't been swept properly in quite a long time. It looks quaint from the outside, but is shabby inside. It is using poor quality crockery and tableware, and i...
l0nd0nr0adrunner
... a pity about the service. The restaurant wasn 't overly busy. Plenty of available tables. We chose to sit outside and after checking we were told it was table service. Eventually someone came out after a 15-20 minute wait and took our order. Turns out there was a couple behind us who 'd been waiting for 30 minutes... When the food came we were asked if we wanted cutlery. Said no but suggested having our drinks would be nice.... ' What did you order? ' Drinks brought to us.... no sugars offered. Eating panini 's? No napkins. Think there were only 2 staff working and all seemed very chaotic. When asking for the bill, the waitress said she was going to get the card machine and we never saw...
Categories
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Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
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Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
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Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
Amenities
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Cafe
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Vegan Options
