The Powder Monkey - Menu

Wiltshire Drive,NE28 8, United Kingdom, Wallsend

🛍 Kebab, Pizza, Cafés, European

4 💬 6342 Reviews

Phone: +441912343709

Address: Wiltshire Drive,NE28 8, United Kingdom, Wallsend

City: Wallsend

Menu Dishes: 10

Reviews: 6342

Website: https://sizzlingpubs.co.uk

"So after waiting for days to go in and see ALLISON the manager (who refused to give her last name so apologises for not including that in here) my partner was told he still wouldn’t be allowed in but not because of the incident two years ago. He isn’t allowed in because of the original complaint which I logged. Firstly, the staff told us to write a complaint that day if we weren’t happy with them because there was no manager in to speak with. Therefore that is exactly what we did. What I wasn’t prepared for however is the absolute vile attitude of the manager which I had to deal with today. When I told her that it wasn’t fair to penalise us over writing a complaint which her staff told us to do, she said “if they told you to jump off a bridge would you do it?” I can’t see any scenario where talking about suicide is acceptable, it certainly isn’t professional and I expected more from a Mitchell’s and Butler property. I would like to take this complaint higher now as the “manager” was nothing short of an insulting joke. Staff cannot punish paying customers for writing a complaint when it is within company policy for customers to be able to do so freely without fear or repercussions. However in this case we feel personally attacked by the sheer cruelty and unprofessionalism of this woman. To add to this, she was actually shouting down the phone to me so I hope the phone is kept somewhere private as this certainly would have been distressing for other customers trying to sit and eat in the restaurant today. The manager actually called me back after I told her I was going to write another complaint and said “that’s exactly why you aren’t getting in”. Wow. Very mature and very professional. Well done."

Full menu - 10 options

All prices are estimates on menu.

Fish Dishes

Main Courses

Dessert

Mexican-American Food

Steaks

American Food

Snacks And Sides

Charlotte Charlotte

Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger

Address

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Reviews

User
User

This was my first time dining at this restaurant and I ordered the fish and chips as well as the fish and salad (I forgot to request no chips, my mistake).


Craig
Craig

Great value at £11.95 for three courses, perfect with a couple of beers. The food, service, and atmosphere all receive top marks with a rating of 5 out of 5.


Claire
Claire

Service excellent, all staff especially Allyson very friendly will definitely visit again : Service: Dine in Meal type: Other Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger View menu


Karen
Karen

Fantastic staff and delicious food. Couldn't have asked for anything else, the help to get food to accommodate gluten and dairy allergies was amazing. Thanks for a great lunch. Service: Dine in Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5


Jack
Jack

The food was amazing thank you to Sarah, Aaron and Tilly for the amazing food and all of the bar staff including becka, definately recommend to others great atmosphere including the quiz on thursday evenings. Service: Dine in Meal type: Dinner Price per person: £10–20


Jeff
Jeff

The fish and chips at this restaurant are absolutely delicious and definitely worth the price. The service is excellent, with a dine-in option available for lunch. The cost per person is between £1-10, and the food and service both receive a rating of 5. The atmosphere is also pleasant, earning a rating of 4. View menu


Sylvia
Sylvia

Popped in for lunch. Been redecorated since last time was in so it looked good. Enjoyed the meal and handy to pop in to B M. Would go back there again. Would recommend it. Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommendation for vegetarians: Highly recommend Vegetarian offerings: Not sure


Derek
Derek

Cold chips cold curley fries sent back. as your paying for more for the curly fries i expect better Parking: Ample parking space available Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 4 Service: 4 Recommended dishes: Classic Mixed Grill, Jumbo Fish and Chips Parking space: Plenty of parking Parking options: Free parking lot


Abby
Abby

So after waiting for days to go in and see ALLISON the manager (who refused to give her last name so apologises for not including that in here) my partner was told he still wouldn’t be allowed in but not because of the incident two years ago. He isn’t allowed in because of the original complaint which I logged. Firstly, the staff told us to write a complaint that day if we weren’t happy with them because there was no manager in to speak with. Therefore that is exactly what we did. What I wasn’t prepared for however is the absolute vile attitude of the manager which I had to deal with today. When I told her that it wasn’t fair to penalise us over writing a complaint which her staff told us to... View menu

Categories

  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • European

Amenities

  • Wifi
  • Takeout
  • menu
  • Television
  • menu
  • Parking Area

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"The place seems unprofessionally run. The staff all look like they could do with a bath. No overalls are worn and their clothes are all of the type that many would wear to lounge around the house in . Several have longer hair and beards but don’t wear any kitchen p.p.e. The decor is shabby and I wondered what kind of hygiene rating they would have. Although not busy, the staff seemed to be disorganised, falling over eachother and lacking in training. They seemed to handle the food in an inexperienced, clumsy fashion. The only tool I saw being used was a pizza peel for taking the pizza in and out of the oven. On all other occasions the food was handled. I didn’t notice any hand washing or alcohol gel in evidence. The menu is quite limited and uninspiring. 2 of the 6 pizza choices include chicken which Italians would argue is definite no no! All pizzas are reheated to order which eliminates the possibility of customisation. I don’t believe the restaurant would stand out in many European countries, as pizza in general is of a much higher standard than that in the UK. In spite of the above, The basic pizza is excellent in taste (even though it is all re-heated). And for this reason it is worth a visit. Compared to other uk pizza restaurants which are typically serving absolute garbage, the food is way out in front. If you can tolerate the negatives I’m sure you won’t be disappointed with the pizza. However with a bit of effort, this place could be transformed into something truly amazing."