Phone: +442087992850
Address: 46-47 The Mall, W5 3TJ, Ealing, United Kingdom
City: Ealing
Dishes: 4
Reviews: 6384
Website: https://www.jdwetherspoon.com/pubs/all-pubs/england/london/the-sir-michael-balcon-ealing
"Racist and Abelist manager Sylvester. My friends and I go to the ealing Wetherspoons quite often and have never had a bad interaction, however last night we had our first encounter with the manager of this chain. My friend South African Woman ordered her drink and then got asked to show ID, she proceeded to show her valid Citizenship card which proved her age 18, 19 this December and they did not approve it. She then explained how she has a chronic illness and cannot apply for drivers license since her CFS prevents her from applying for a provisional. The employee explained how they do not accept this as it is identical to a “university student card” which is not a valid form of ID despite a legal requirement of going to university is being 18. After snatching her drink away and not listening to my friend explaining how she is disabled the manager then got involved. This is where the racism and ableism began, Sylvester then proceeded to point to my friends curly hair and whisper so the body cam would not pick up “ people like you shouldn’t be here.” Our friend came back to the table in shock, couldn’t belive the thing she just got told. Our waitress came over with the manager, she was a young woman with mouse brown hair and she was one of the only workers that showed us any sympathy or remorse, it was evident that the manager takes his anger out on the other employees probably on minimum wage trying to make ends meet because she was very distressed and uncomfortable around him. He then came over to us and I tried to explain to him the severity of this situation, explaining how our friend is disabled and physically cannot have another ID, he could see her crutches and still was so agressive and verbally abusive. He said to our friend “ if you’re disabled you shouldn’t be in places like this” she then broke down in tears and he did not care, then asked ONLY her to leave dispite knowing that 2 of us were under 18 as it was only 6pm and we were still welcome, but had to leave at 9 The police was threatened to be called on us. I have never been more disgusted by anyone, upon further research this is not the only time Sylvester has been complained for ableism and racism. One report that an Asian man was denied a glass of orange juice because he did not have ID. I found this experience so disgusting and my friend is so hurt by this discrimination from Ealing Wetherspoons, going against the Equality Act 2010. This treatment is very ironic since the sign on the door explains how “ not every disability is visible “ yet to discriminate our friend. Disgusting"
All prices are estimates.
Ealing in West London is known for its leafy parks and diverse food scene, offering a mix of British pub classics and global cuisines like Indian, Italian, and Thai dishes.