Phone: +441436674080,+441436675000
Address: 82 West Clyde Street, Argyll Bute, United Kingdom
City: Argyll Bute
Dishes: 12
Reviews: 2553
Website: http://www.therubyhelensburgh.com/
"Decided on drive and dinner with my elderly Mother and opted for Helensburgh and The Ruby having been there in the past (last time about 2 years ago certainly) and found it to be excellent then. Not the case this time. Arrived just before opening and stood with a little family of 3 waiting to get in. Door opened at 5pm and we were, at that point, the only 2 occupied tables in the restaurant. We were told the window seat we took would need to be back for 7pm as it was reserved, not a problem. Orders taken just after 5pm for 1 starter, 2 mains with rice, drinks of 1 latte and 1 soda water with blackcurrant. The drinks came within minutes as did the prawn cocktail starter. Prawn cocktail was generous portion but had no flavour whole thing was watery. This was cleared from table about 5.15. Sitting at a table with no food about 5.30 a waitress asked us would we like to order anything else? Reply being we’d just like our mains please. By 5.45 still no food and other diners tucking into their main courses despite arriving after us. My Mum still hadn’t eaten a thing as she was ordering a main and planning a dessert . By 5.50 I decided to ask where food was and if it wasn’t ready we were paying for the drinks and one starter and leaving. I approached a waitress and was told the food “wouldn’t be long now” .. remember we’d to vacate table by 7pm. I honestly don’t think the order for our mains had been passed to kitchen until I asked. I returned to table and my Mum and me decided to pay for what we’d had and go so asked waitress for bill as we’d waited 55 minutes by then with no signs of the food. Before leaving I went to the bar area and asked to speak to the manager. Eventually the manager came over. I voiced my concerns about the time we’d waited and was met with complete disinterest and excuses.. “the restaurant is busy” (it was 50% full at this point) , if they struggle to cope at 50% I dread to think how they manage when it’s full. Then she said “the majority of people don’t complain” .. not really a great selling point is that ??? Apparently the lady was the owner and couldn’t have been less interested in the valid point I was making. We sat almost an hour with my mother having no food . Bad enough but the level of apathy and disinterest was surprising for what was once a gem of a restaurant (I believe it’s changed hands since my last visit) Certainly won’t be going back and I’d advise others to spend their time and money on a different restaurant in Helensburgh deserving of both of those and custom welcomed and appreciated"
Menu - 12 options
All prices are estimates.
Prawn
Juicy prawns grilled to perfection, seasoned with garlic and herbs, served with a tangy lemon butter sauce.
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Fried Rice
Stir-fried rice with vegetables, eggs, and choice of protein, seasoned with soy sauce and sesame oil.
Fish Chips
Crispy golden fried fish fillet served with classic French fries, a side of tangy tartar sauce, and a lemon wedge.
Fish & Chips
Crispy golden fried fish fillet served with classic French fries, a side of tangy tartar sauce, and a lemon wedge.
Chicken Curry
Tender chicken simmered in a rich, spiced curry sauce with aromatic herbs and a touch of coconut milk.
Chicken Curry
Tender chicken simmered in a rich, aromatic blend of spices with creamy coconut milk.
Fish And Chips
Crispy battered fish served with golden fries and tartar sauce.
Egg Fried Rice
Fragrant rice stir-fried with eggs, seasoned to perfection, and garnished with green onions for a savory delight.
Sweet And Sour Chicken
Crispy chicken pieces coated in a tangy sweet and sour sauce with bell peppers and pineapple.
User
Excellent food was amazing chips weee the best ever Highly recommend
Address
Reviews
User
I'm sure that this guy had a surf and had a shave on special scallops and black pudding with chips just have to try next time I'm back.
User
Absolutely brilliant, I go there on a regular basis never had a bad meal yet, great menu and definitely the best you will get in helensburgh
User
hang down the best fish and chips I've ever had in my life! I've been trying to visit this facility for some time and even though their hours are.
User
we were in this hals of the forest for not the best reasons, but that does not mean that we could not stand out from chips we had hoped to come to lunch.
User
Visited here for the first time tonight and it was the best chippy tea I've ever had. We had mixed bites and cod with the tartar sauce and mushy peas. Absolutely amazing. Definitely be back.
User
drove by edinburgh and the ones tasted in anstruther and stonehaven can honestly say that this is the best fish and chip shop I tried from a mile. the chips were amazing and the scallops were enormous. will definitely be back and highly recommended.
User
the wee kelpie last night visited for the first time and was not disappointed! the best chippy hands down iw ever had the fish was so fresh and the teig so crisp. the chips were crispy outside and fluffy inside it could not fail. part was just the right size and even enough. 100% back be highly recommended
JakeyGlasgow
Went for a birthday lunch. The food was lovely, hot and good value. However, two of the party are intolerant to onions so asked for the dishes to be served without. This was not accommodated. Had to ask for water and salt and pepper a few times and eventually had to go and source ourself. The restaurant was very busy and seemed understaffed. Was rushed to pay our bill. Would maybe order takeaway but unlikely to return to dine in.
katy
Decided on drive and dinner with my elderly Mother and opted for Helensburgh and The Ruby having been there in the past (last time about 2 years ago certainly) and found it to be excellent then. Not the case this time. Arrived just before opening and stood with a little family of 3 waiting to get in. Door opened at 5pm and we were, at that point, the only 2 occupied tables in the restaurant. We were told the window seat we took would need to be back for 7pm as it was reserved, not a problem. Orders taken just after 5pm for 1 starter, 2 mains with rice, drinks of 1 latte and 1 soda water with blackcurrant. The drinks came within minutes as did the prawn cocktail starter. Prawn cocktail was ge...
Categories
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Food Delight in our diverse food selection, offering a blend of classic favorites and innovative dishes. Each item is crafted with the freshest ingredients to tantalize your taste buds and provide a memorable dining experience.
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Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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Scottish Discover the rich and hearty flavors of Scotland with traditional dishes like haggis, neeps, and tatties, alongside savory pies and tender smoked salmon, offering an authentic taste of Scottish culinary heritage.
Amenities
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Takeout
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Television
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Mastercard
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Gluten Free Options
