Phone: +393955287247
Address: Via Il Prato 57-59, 50100, Firenze, Italy
City: Firenze
Dishes: 4
Reviews: 5471
Website: https://tijuana.it/
"Bit of a conflicting experience, fantastic food but awful service, with a complete lack of coordination or communication. We went for dinner, and struggled to order as the music was a bit too loud and I happen to have a bit of hearing damage, on top of this the waitress didn't seem to make much effort to communicate with us. (More of a personal quirk but if loud places annoy you perhaps it matters to you. We ordered relatively quick, but for some reason my mom received her food instantly, while the rest of us didn't get anything. 15 minutes go by and as my mother finishes her dish we contact the server again and ask about the lack of coordination from the kitchen. They proceed to walk into the kitchen and walk out with the other 3 plates instantly. After finishing the main dishes, we decided to try the cocktails as their dessert menu was apparently completely out of stock and managed to order them after waiting over 15 minutes for a server to come to our table. We waited for over 20 minutes more after this with no apparent signs of life and once more, the second we complain to a server, we receive our drinks not a minute later. The food and the cocktails themselves were fantastic and the quality of their kitchen is remarkable, but their service is atrocious, and it lacks any coordination between the servers and the kitchen. Overall we spent over 90+ minutes to have 4 main dishes and 3 cocktails. Make of all this what you want but for 25+ euro per person I don't think it is good enough. They really need to work on their service quality."
All prices are estimates.