Phone: +441285658998
Address: 14 Cricklade Street, GL7 1JL, Cotswold, United Kingdom
City: Cotswold
Dishes: 6
Reviews: 632
"I informed the woman at the checkout that I had a Waterstones plus account as I entered my pin in the machine, but she just shrugged. When I asked if she could apply the discount, she continued to shrug and said it wasn't really possible. I mentioned that another employee was able to do it, but she still showed no effort. I then asked if she could apply the discount if I provided my Waterstones plus account number, but she shrugged again. I tried to log in on my phone, but forgot my password and eventually gave up. When I returned home, I discovered that this discount was not actually possible. She could have made more of an effort to explain this to me, but instead she seemed indifferent. Overall, I found her behavior to be charmless, unpleasant, and ill-mannered. It was a disappointing customer service experience."
Menu - 6 options
All prices are estimates.
Muffins
A selection of fluffy muffins, each bursting with rich flavors and a moist, tender crumb, perfect for any time of day.
Carrot Cake
Moist and flavorful carrot cake topped with creamy frosting and a hint of spice.
Blueberry Pie
A delightful blend of fresh blueberries enveloped in a flaky, golden crust, perfect for a sweet indulgence.
Salted Caramel
A sweet and savory treat with rich caramel infused with a hint of sea salt, offering a perfect balance of flavors.
Blueberry Muffin
Fresh, moist muffin bursting with juicy blueberries, offering a sweet and delightful treat for any time.
Yvonne
I love this book shop. The chap who served me was really helpful and certainly seemed to have a passion for books as well.
Address
Reviews
User
The café is fantastic, with new staff now in charge. The shop is very orderly. However, it seems that they neglect to clean the bathroom.
Linda
Nice to see the little cafe at Waterstones open again after a year. Loose leaf tea was flavoursome and plentiful and a couple of slices of toast made a tasty snack.
Marcus
Cafe is fine for a cake and coffee whilst dipping into books that you'll look at before ordering off Amazon later. Tends to get busy and the staff can get flustered but it's OK. It is what it is
User
The cafe in Waterstones was not worth the visit. Very poor food, almost inedible, crispy bacon roll was cold and certainly not bacon, and the avocado on toast was on bread and certainly not fresh. The surroundings were not great either.
User
Had a hot chocolate,a mocha and a blueberry muffin between two of us, plus a dog treat for our dog. Different staff to our last visit. Quick service, nice drinks and a tasty muffin. Nice to visit a dog friendly cafe and look at books too.
Aneira
Olivia provided outstanding customer service. She showed a deep passion for literature and reading. When I asked for recommendations, she was extremely helpful and enthusiastic. Olivia went out of her way to take me around the shop and find books that I would love.
BrianFly
Waterstones in Cirencester is a joy. Staff are exceptional and I can’t praise Olivia enough. Her knowledge and enthusiasm was infectious and the energy she brought to locating the right book was gratefully received. Bought several books on sound advice from her. Also a huge selection of Paperblanks which have been difficult to get elsewhere (Guildford).
Diane
We stopped into this coffee shop for a coffee and tea cake. For a start the tables are made of slatted wood- the muck between the slats is absolutely disgusting. On top of that they wanted to charge us 40p extra for a de-caf coffee. We have coffees daily and we’ve not been to another coffee shop where they charge extra for de-caf. We definitely will not be using this establishment again.
john
I informed the woman at the checkout that I had a Waterstones plus account as I entered my pin in the machine, but she just shrugged. When I asked if she could apply the discount, she continued to shrug and said it wasn't really possible. I mentioned that another employee was able to do it, but she still showed no effort. I then asked if she could apply the discount if I provided my Waterstones plus account number, but she shrugged again. I tried to log in on my phone, but forgot my password and eventually gave up. When I returned home, I discovered that this discount was not actually possible. She could have made more of an effort to explain this to me, but instead she seemed indifferent. O...
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
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Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
Amenities
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Cafe
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Seating
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Takeout
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Accepts Credit Cards
