Canterbury
Coconut Tree Noodle

Coconut Tree Noodle

18 William Street, Canterbury, United Kingdom, CT6 5EJ

Thai • Asian • Vegan • Vegetarian


"This is an honest and fair review Me and my partner came here on Saturday evening. This was our first time coming here, having lived in herne bay for 20+ years in quite surprised I haven't been before. But I must say, we was both left feeling disappointed. The food was good and so was the service , but the whole restaurant seriously lacks finesse. Where we was sat all you could see was the buildings from outside , which aren't the nicest looking buildings. So that instantly reminds you that you’re in the middle of town that is very run down. There was music on, but was so quiet and was like spa music (where’s the theme in this place? my gin and my partners beer both came in a tumbler glass, our meals was brought to us one by one just in hand (no tray? Or serving table you see where I’m going with this? Point is, it felt like we was sat in a cafe eating a dinner. I can’t understand what the theme of this place is? There is no theme. Such small adjustments to this place would change the game! • Proper glasses for the right drinks • Thai , Chinese style music • take the frosted glass on the window all the way up so you feel your somewhere else and not looking at those buildings • plants , Chinese Thai ornaments something to resemble the theme • candles on tables , meals brought with finesse etc etc etc. Other than this; everyone was really polite and friendly and food was good. But because of the reasons I have said I wouldn’t spend money on this place again. UNLESS it was to make adjustments. I really hope this review helps the business and takes this on board."

Farm Harper

Farm Harper

25 High Street, Canterbury, United Kingdom, CT5 1AP

Steak • Coffee • British • Sandwiches


"I used to come here regularly, however on the last visit I noticed something massively with the way it was run both in terms of the food quality and the service levels. We came in as a group of 4 adults and 3 toddlers. Ordered coffees and a few burgers and some prawns on toast. For the most part, the food was good except for 2 of the burgers which were far too overcooked and the guys who ordered ended up only being able to eat a few bites out of them. We informed the waitress who was clearing the table about this. When we went to pay, we said to the waitress at the till that we thought that the 2 burgers should be taken off the bill as they weren’t eaten (the total bill would have still come to over £80) The waitress then went straight to the manager who came over to ask what the problem was. When we told him we were given a response of “well, I’ve had the food here and I can tell you that it’s incredible”. When we said that the burgers were far too overcooked (one beef and one chicken burger) he just said that the chicken has to be cooked through. After arguing that it was just too overcooked and dry, he simply walked away and told the waitress only to remove one of the burgers. I’m not usually one to give poor reviews, but the attitude of the manage alone was completely unacceptable. Having worked in catering and customer service, it is your responsibility to listen to the feedback of your customers, and not to be arrogant or rude. I do hope that no one else is unlucky enough to be faced with this kind of situation, but this was enough for all of us to never return to this place."