"We had a bad experience with the food. Beef was terrible and the kitchen had not cooked properly for long enough. They took my men from the bill and replaced my with another dish, but it ruined the birthday meal for us. I mean, while everyone was done, for example. The manager came by the end and said the kitchen wouldn't have cooked it long enough, but why didn't nobody try it? Are you sure you see if it's delicate or not if it's a slowly cooked short rib? I could say by putting in the fork as my husband could. It must be obvious when it is flattened. Lamb was apparently average for £21.50, fish and chips good. But my replacement fish was overcooked! Dark brown and hard dough! I had a bad day. The staff is lovely, but you go there to eat. We sat in the conservatory when it was a beautiful day and they opened the window for us, but then the people started moving BBQs and Dustbins and at one point it was so loud and distracting we couldn't hear right! I wanted to sit in the conservatory, but I wouldn't have if I had known it sorted out the garden. We weren't for a year when we went a lot earlier, then it was a bit hard so we stopped. We wanted to try again. Unfortunately, it was a bit of a disaster."