"visited before 2 weeks for a family birthday meal. there were about 15 of us. waited for over 30 minutes for drinks and some of them came wrong (the waitresses tried to remember everything instead of writing them down). they waited 20 minutes to take our food order. only 3 of the meals were to be taken from the kitchen, the rest of us ordered carveries, but we had to wait for more than 30 minutes to eat. we sat up, and those of us, who had carousel, had to go down for the carousel and bring our tellers back to the small staircase. totally unpractical for children, older family members or persons with mobility problems. I had worn a long dress and heel, obviously not expected that this had to be done so that I fought to carry my plate and not drive up the stairs. the waiting staff offered no one to help, just stood at the foot of the stairs and watched us. Many of the waiting staff seemed quite young, which is in order as I did the same at 16. I did not find them really rude as some other reviews say, but they were very quiet and shy and do not seem excessively knowledgeable. the menu is not cheap, but the quality of the carvery was very cut. the bark was impossible to cut and chew. the brat potatoes were boiled so that they were only hollow dishes of crispy dried fat. none of the food was labeled at the carvery, so I have some red cabbage on my teller, not to realize that it was pickled that I did not have a fan of. the drinks are expressingly expensive. even a big koks was £4. the setting was nice, but I am not in a hurry back. parking is not great in busy times."
