Ipswich
Bristol Arms

Bristol Arms

Queen Victoria Drive,IP9 1, United Kingdom, IP9 1PU, Ipswich

Fish • Wine • Pasta • British


"Came here a couple of Sundays ago for a quick bite to eat. They have a good menu and the food was great. The only negative and it’s a pretty big negative was the service.. shocking! I came with four friends, we went up to the bar to order but there was a couple being served in front of us. The barman serving them must run on batteries that were low because I’ve seen a turtle show more urgency than he was. I was stood at in the queue for 5 minutes waiting. There was two waitresses going back and fourth from the kitchen to outside who walked passed me a dozen times. Not once did one of the waitresses ask to take my order or even acknowledge I was even waiting. Once the barman finished with the couple he proceeded to spend the next 2 minutes engrossed in his notepad huffing and puffing at it. I asked him if I could place an order and he said he has to do something with his notepad first. Very rude. I mean if there was somewhere closer that did food I would have gone there instead. All of a sudden the chef came out and asked if I needed assistance. Why couldn’t the barman or the waitresses ask me that?? I told him I had been waiting almost 10 minutes to order, he seemed shocked and took my order straight away. Despite the chef saving the day and the food being great this isn’t enough to convince me to come back. I will not be returning here which is a shame but your barman and waitresses killed it for me."

Byron

Byron

The Buttermarket Centre, IP1 1DP, Ipswich, United Kingdom

Vegan • Pasta • American • Vegetarian


"This Byron restaurant was a mess. I had previously been to a Byron in London where I enjoyed great burgers and good service. However, this particular branch did not meet acceptable standards. My party of four visited on Friday, 4th November 2022 after finding that Wagamama next door had a long wait. We experienced a significant delay in receiving our food, and when it finally arrived, it was clear that it had been sitting out for a while, as everything was cold except for the onion rings, which were barely warm. Although we sent back our fries, we were so hungry after waiting for so long that we ended up eating our burgers without them. The fries were eventually re-delivered long after we had finished our meal. My chicken classic burger was overcooked and dry, as were the beef and cheese burgers ordered by the others in my group. Despite being offered the choice of "well-cooked" or "pink and juicy" when we placed our order, none of us recalled being offered the options of "overcooked, dry, and cold." The waitress apologized and offered to report the issue to the manager. However, we were disappointed that the manager did not personally apologize or address the situation. The bill was eventually reduced by £32, leaving £53 to pay, which was not a 50% discount as promised but only a 37% reduction. Overall, the lack of quality hot food, poor service, and inability to calculate properly demonstrate a clear need for improvement in this restaurant. The manager should consider attending a customer service training course and enhancing basic management skills to provide a better experience for customers."

The Last Anchor

The Last Anchor

Oxford IP3 0ED, United Kingdom, Ipswich

Soup • Steak • Cheese • Salads


"Me and my partner attended this venue for breakfast today …. Upon arrival (10:15am) we were greeted to a beautiful venue but empty with no member of staff near the door so hand to wonder round the corner to find the staff congregating out of sight…. We were the only patrons at the time and took our seats. We were told that the venue had no Sourdough toast and only 1 muffin… considering 90% of the breakfast menu forms these items we were limited to a choice as there was no mention of a reduced price on any of the breakfasts that was meant to have sourdough toast due to lacking this premium ingredient… Coffee was just ok, a little over-extracted and bitter and they have no syrup options other than hazelnut (you would expect at least vanilla or caramel in a breakfast establishment too) We placed our food order of one “Anchor Royale” and one breakfast “flatbread”and waited…. and waited 15 minutes to then be told “sorry, we have no flatbreads is normal bread ok?” … a breakfast flatbread served without a flatbread and with bread instead is common called a fry up breakfast or “full english” …. Our food arrived and eggs were overcooked… and the flatbread miraculously not only appeared (probably found at the back of an organised kitchen freezer) but turned into a naan bread with a distinct indian flavouring with nigella seeds and other indian spices …. This is NOT a flatbread. Eggs on the Anchor Royal were not runny and jammy at best, the tarragon hollandaise was far too vinegary for the dish and needed some form of richness like a runny egg yolk to cut through it … couldn’t send it back due to being told there was only 1 muffin ! Basic communication with the kitchen and FOH is needed here to be given a complete out of stock list before the shift. Also the kitchen should be organised especially when there is no one else in the restaurant as 30 minutes waiting for a breakfast order when you are the only ones in is FAR too long! Kitchen also need to learn how to poach a soft egg… Felt that £30 was overpriced for what we received !"

Shipwreck

Shipwreck

Shotley Gate, IP9 1QJ, Ipswich, United Kingdom

Pubs • Full • Sushi • Salads


"Went on the recommendation of a client, and ordered the fish chips, no problem. Two cups of tea, no problem. What spoiled the experience was a sniffy young table-wiper with a bald head and a lightning strike tattoo. The tea is served in a large cup black, and is accompanied by what I can only describe as a thimble-sized pot thing half-filled with milk. I requested quite politely for more milk, because there wasn 't enough in the thimbles for myself and my client. The response from the whining baldy was something along the lines of, It 's a waste of milk, you 'll only waste the milk. What kind of table-server answers back in this obnoxious way? Who was he to tell me how much milk I 'm allowed? Especially after forking out £35 for the fish chips. I pointed out that a pint of milk was very cheap and reiterated my desire for more milk, at which point the table-wiper with attitude (assumedly pre-menstrual) flounced off an brought another thimble over. Incredibly embarrassing for myself and my client, and a despicable attitude from server who should be much more considerate and polite. Being an Irish farmer, next time I will load up one of my cows and graze her on the bit of grass outside the establishment. Then I won 't have to be party to this disgraceful milk-rationing that this little Napoleon attempted to implement. Otherwise, a nice meal (chips a bit overdone, but fish very nice). I doubt I 'll be going back."