Lancaster
The Plough

The Plough

76 Main Road,LA2 0LB, United Kingdom, LA2 0LQ, Lancaster

Pub • Pubs • Steak • Grill


"Christmas meal on Christmas day. For a family of four to be placed on a small round table was an absolute joke to start with. After we complained, we were asked to move onto a different table. The starters were brought in quick time, which was a delight to see. We waited for the starter plates to be cleared away. The main meals came with over cooked parsnips, bearly able to cut through. There was no taste in the Brussel sprouts, probably frozen. The plates were overflowing with cabbage and gravey, and the turkey was processed off a roll. I was asked how I liked my stake when I made the booking medium to well. The steak was nearly walking off the plate. I sent it back to be cooked more. It came back and was very nice although a little fatty. The Christmas pudding and the sticky toffee pudding were very nice. My wife's cheese board was an absolute joke by any means. Two pieces of cheese and two pieces of what looked like malt loaf. The waitress didn't even know what it was. So it was sent back as it didn't have any crackers to accompany the cheese. It was returned as an upgraded cheese board with cheese crackers and celery with a small pot of pickle. When paying the remainder of our bill, we were asked if everything was OK. We explained that it was not, and we were all disappointed. The Owner/Manager mouthed something to a customer at the bar before going into the kitchen. That was not very professional from you. Instead of airing your views with someone else, maybe air your concerns with the people making a complaint. When paying £60 a head, you expect to be treated with respect. I gave a one because that was the lowest I could give. It's not a place we shall be visiting again in a hurry."