New Forest
The Smugglers Inn

The Smugglers Inn

High Street, New Forest, United Kingdom

Cafés • Steak • Asiatic • Seafood


"ok I prefer to write good or extraordinary reviews! in the last 2 weeks we visited the smugglers inn twice, once for lunch and also for family dinner. both times we felt that eating was good, not great, but inexpensive....(The lazy lion down on the road has better food, but at a slightly higher price). the service was very terrible. it was not particularly busy and was shown to our table.......and then forget. After 20 minutes I rose up and asked if we drank ourselves and ordered the food on the bar (it was a Sunday) or whether someone would come to the table. had to interrupt 2 youngs behind the bar that seemed to serve much more interest in their conversation than me. they asked a waitress to come back, no excuse for waiting for her, exactly what do they want to drink. we ordered to eat at the same time.......sees safest thing to do. 15 more minutes went by and I had to get up again, and again the bar staff interrupted their very dedicated talk to ask if our drink would soon be on the way. no apologies, but simply a dunno, I will find out that hooray drinks have arrived, but the sauvignon blanc of my wife was a big glass red! we explained this again, no apologies, but one right, I will change it the (different) waitress who returned shortly with the right wein offered an apology. well received. at the end of our meal we were willing to go and decided to pay the fastest to cash. I was only asked if they were not, whether we enjoyed our meal or something. we paid and left. I contrast this to each of the other restaurants in Milford-on-Sea, where they are warmly welcomed and their annoyance is appreciated when they go. 2 of 2 bad experiences. we will try again if the owner had the opportunity to fix the service and the settings of their young employees. but if there is no improvement, then a third time and we will be good!"

Hartnett Holder Co

Hartnett Holder Co

United Kingdom, SO43 7FZ, New Forest

Wine • Meat • Pasta • Italian


"It is a big operation to run a country house hotel and a restaurant. Lots of staff required: They are there. It costs a lot to do that and do you put it on the hotel bills or spread it over the restaurant too? I...don't know as I am not in the business, but lunch would have been £150 for two without drinks and service if we had had two puddings and 3 courses each (we only had the one pud). These days that is not too out of line with top pricing, but was this up to scratch at that level? I think at £35 for a main you have be prepared to take the criticism, especially when your distant cousin in London (and it is a cousin, not a sibling, on this showing) is charging only a little more and rides the waves robustly. Ms Hartnett is everywhere – on the menus in the foyer. She may need to come and eat some more sample meals then. Bread platter had one slice of some quite nice focaccia, too much not particularly outstanding olive oil and some butter bean puree, a slice of mortadella with a radish for dec. Not sure what the puree is doing in there. Just a bit underwhelming and not a great way to kick off. Firsts were crab tart (pastry too thick and dry, crab pretty much au naturel), and agnolotti. Now in serious pasta dishes it should be all about the pasta not the sauce; Ms H knows that. This had a delicious game sauce but the pasta was, I don't know, slightly overcooked perhaps? It was not the star it should have been. Mains were cod in broth and red mullet. I am sorry to say it, but had I been paying I would have sent that cod back. It was tough and the broth was tasteless with some cockles floating in it. Really not on. The mullet was well cooked but had a strange creamy sauce with it that was over-rich and drowned other things out. Those other things included crab and purple sprouting broccoli. PSB is a tricky dish to get right: it must not be overcooked and ideally to get its unique flavour it should be picked and cooked in a space of 15 minutes. So if you don't grow your own and have runners maybe do something else. This was overdone and may have had flavour but I could not tell as the sauce swamped it out. Needed more acidity – maybe lemon, white wine, something. The pistachio and polenta pud cake coped with the challenge of the dryness here with another creamy sauce (custard). I just think the saucing needs attention all round. This was not a heavy lunch and I may have chosen badly but I did feel quite over creamed by the end. The view and intimate ambience is very lovely and the wine list is also, especially as it has some good half bottles and a good glass selection. We drank well (a half with 2 additional glasses) with good recommendations. Total cost was £300 so 50/50 drinks and food really. Service was willing and efficient but maybe a little brusque at times. Overall it is halfway between good country house hotel cooking and Michelin worth-a-detour land, but definitely inclined more to the former than the latter. I'd suggest a set lunch option and have a good look at the saucing and combos guys. However there may be a useful exchange to be done with Murano over the halves on the wine list. The hotel looks great, passing through."

Original White Hart

Original White Hart

Market Place, BH24 1AW, New Forest, United Kingdom

Pub • Steak • Coffee • British


"House flies (Musca domestica) are one of the most common insects on the planet. They breed and feed in filth, including waste, feces, and rotting or spoiled food. Or in the case of The Original White Hart the room next to the bin store will...do. We didn’t exactly suffer an infestation but we could always rely on having plenty of little Musca domestica chums around to keep us company in the room. The bedrooms are very small indeed. If you do bring your cat with you, it would be impossible to swing it around. The room comes with all the Marston requirements and how they fit them in is frankly a tad dangerous. Both of us seriously smashed our heads on the clothes storage unit, impossible to miss it and stubbed numerous toes. Moving around the room with two in there is like playing with a Chinese puzzle. Our sink had a unique plug design. You simply didn’t need one. Cunningly the sink would seal itself and only release the water at a very slow rate. As the plug was broken off it’s chain we readily realised this inventive system meant you didn’t require a plug at all. Excellent innovation well done the Marston’s design team. The overall cleanliness was OK, yet given our occupancy was during the Corona pandemic we did expect a higher standard. Please see photograph of the toilet seat. Not ideal and not an expensive seat to replace (but cheaper to clean). The bathroom window picture is the view onto the bin store. The bin store was emptied early on the morning we stopped there. Prefer a dawn chorus of birds but that’s not an option. Some Marston’s hotels are brilliant, this one is expensive and very poor. Disappointed and I don’t think we will return. If you do risk it take your own fly killer, we got ours from the nearby Sainsbury’s...."