"Came in, saw it was fully booked so left… as we walked away a member of staff shouted that they’d clear a table… No smile, no opportunity to say thank you, just walked off. The food was below average, greasy the drinks were over priced, the apple juice is absolutely tiny and you saw them poor it from a cheapo Aldi carton. Isn’t healthy as it’s advertised. Waited ages for food. We ordered a starter… it came with our meal in the end, not much of a starter. I say in the end because it came, it was the wrong order but I thought I’d eat it to save causing a scene… turns out they’d taken it to the wrong table… the kitchen was open plan with the seating, you could hear everything they had to say loudly. I kid you not, the staff spoke about me and my boyfriend in the OPEN kitchen like pieces of ****, saying I was stealing (because I’d eaten it), I’d be charged for it, I was stupid for not speaking up, amongst other things.. for something which wasn’t my error! I was absolutely fuming, belittling a customer when you know they can hear you. The food finally came and it was just below average, wouldn’t eat it again, we didn’t eat most of it. Poor quality produce from Aldi. We weren’t charged for the additional ‘starter’ in the end. There’s no atmosphere, I put that down to the fact you can’t have a conversation because the kitchen is open, you can hear their conversations in the kitchen too… their lovely comments about their paying customers. The staff are cold, rude and not welcoming. Shame when it’s in the heart of Barnoldswick."
