Jade Palace Cantonese

25-29 Colne Road, Pendle, United Kingdom, BB18 6XB

🛍 Asian, Chinese, Cantonese, Vegetarian

4.3 💬 2458 Reviews
Jade Palace Cantonese

Phone: +441282842712

Address: 25-29 Colne Road, Pendle, United Kingdom, BB18 6XB

City: Pendle

Dishes: 18

Reviews: 2458

Website: https://jadepalacerestaurantearby.co.uk/ordernow

"This is by far the worst meal out experience I’ve had in my life which has driven me to leave this review as soon as we left sitting in my car. They took other people’s orders before ours and totally forgot us, waitress was getting frustrated at us when we asked questions to do with the menu (also didn’t make eye contact but just huffed and puffed, they brought us a number of wrong dishes that they later changed and my sons dish happened to be wrong that I realised halfway through him eating it. Steve (their waiter and a very nice man) acknowledged it was wrong and said it would be knocked off the bill, the man at the bar along with the female waitress who took our order proceeded to literally shout at me because we notified them about that dish at the end. To start with, she said it was right until she checked with the kitchen, but still she wouldn’t apologise. Never have I felt that disrespected and verbal aggression towards be by restaurant workers. Even 2 other tables next to us told my wife that the service had been terrible. And just to top it off, mine and my wife’s dishes had no flavour whatsoever! Avoid this place, it’s expensive and you’d get a better meal and service at your local takeaway. Photo is the dish they tried to tell us was ‘house hot spicy chicken wings’, when Steve (their nice waiter) clearly told us that it was their ‘house Cantonese wings’! I know Chinese, and this dish was clearly Cantonese sauce!"

Menu - 18 options

All prices are estimates.

Tracey Tracey

Staff always prompt and helpful with great food most of the time

Address

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Reviews

D&J
D&J

As always, food and service fantastic. Always made to feel welcome.


Sarah
Sarah

Staff were lovely , food was good best Chinese I have had in Lancashire


A
A

Food was so overpriced and below average! Don’t waste your money and time!


Anne
Anne

Veru busy but it was Mothets day. Quick service, they food was above average.


Alex
Alex

Excellent tasty meals with a reasonable vegetarian choice (better than on their website)


William
William

The best salt and pepper chicken, we've ever had and lovely staff, they even know who we are now.


Steve
Steve

Went for a valentines evening meal, food was lovely, staff friendly and a good atmosphere. Had the chicken in blackbean sauce with rice.


Ray
Ray

This was my first visit to Jade Palace. My first impressions, I found it to be very nice inside cosy and comfortable. The restaurant is very well laid out with plenty of space between the tables. The decor is really nice and the staff very pleasant. We were served by Lin and Steve who were great. Really accommodating and made sure our visit was memorable of which it was. The food was piping hot and and served quickly. Each dish was lovingly presented and delicious. Although the restaurant was only partly full on a Tuesday evening the atmosphere was very nice. I will certainly be visiting again. This ranks as one of my favourite restaurants locally. An all rounder and good value for money.


Jamie
Jamie

This is by far the worst meal out experience I’ve had in my life which has driven me to leave this review as soon as we left sitting in my car. They took other people’s orders before ours and totally forgot us, waitress was getting frustrated at us when we asked questions to do with the menu (also didn’t make eye contact but just huffed and puffed, they brought us a number of wrong dishes that they later changed and my sons dish happened to be wrong that I realised halfway through him eating it. Steve (their waiter and a very nice man) acknowledged it was wrong and said it would be knocked off the bill, the man at the bar along with the female waitress who took our order proceeded to literal...

Categories

  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
  • Chinese Savor the rich, authentic flavors of China with our selection of iconic dishes. From savory stir-fries to mouthwatering dim sum, each creation captures the essence of traditional Chinese cuisine, delighting your taste buds with every bite.
  • Cantonese Cantonese cuisine is known for its delicate and balanced flavors, using fresh ingredients and simple seasonings. Enjoy a variety of steamed, stir-fried, and roasted dishes that highlight the natural taste of quality ingredients.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Takeout
  • Seating
  • Delivery
  • Late Night

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