Stroud

Stroud, a charming town in the Cotswolds, known for its vibrant arts scene, offers typical foods like locally-sourced cheeses, organic produce, and traditional cream teas.

The Ale House

The Ale House

9, John Street, Stroud, United Kingdom

Sushi • Cafés • Pizza • Seafood


"VERY disappointed!!! I went into the Ale House for a drink with my partner early on Friday evening. I took a call from my son which I had to put on loud speaker due to the speaker on my phone being broken (it was no different to having someone else sat on the table talking to me) The next thing I know I’m be shouted at in an aggressive manner by an red faced scarecrow looking man and his group. This man was absolutely awful about me being on my phone and was set on humiliating me. The whole pub came to silence and watched whilst he shouted at me stating he was the owner and to get off my phone, the table next to us stated they could not hear us on the phone and my partner also stated she could not hear my conversation with my son. If this man is the owner ,he has a very nasty and threatening way of dealing with two females who have gone in for a drink on a Friday evening. Never in all my years have I been shouted at in front of a pub of people by an owner. If my call was bothering him (and he is more than entitled to have expectations in his pub) all he had to do was come and speak to me, not shout so loudly to ‘shut up’ and humiliate me in front everyone in the pub. It’s such a shame as we often pop in for a drink and a game of bar billiards and the staff have always been lovely. TRULY AWFUL experience and an awful and intimidating man who is nothing but a bully. Now I understand why it’s always empty."

Prema Arts Cafe

Prema Arts Cafe

Bethesda Chapel, GL11 5SS, Stroud, United Kingdom

Cafe • Vegan • British • Breakfast


"It is not often I come home feeling compelled to write a review straight away. But I 've just had a lunch experience which might have been good except for service. And what a shame. I arrive on my own, small place, say hello as I walk past the large group of staff, approach a free table and see a reserved sign, go to the next, again reserved, turn around and am told 'Yes I 'm afraid they 're all reserved '. I feel a bit lost for a few minutes, but decide to brave an outside table in the cold and rain. My coffee comes and I wait 30 mins for my something on toast lunch. When I query it inside, the order had obviously got lost. It will come, I 'm told, apologies. I look round desperately (I 've got cold through waiting) and see some free seats, but oh no they are reserved too. After a total of 40 mins waiting, my something on toast arrives, again with apologies. I wolf it down in 2 minutes, without a drink (coffee was already 25 minutes gone and cold even then as I 'd been waiting to have it with my food). I make a dash for the car to retreat from the cold. And feel disappointed; I 'd have done better to go home for lunch. I 'm moving to the immediate area and had high hopes for this independent little place having heard about it for a good while. But I will think hard before going again. First, I 'm not sure of the logic behind a cafe a cafe no less allowing all its tables to be reserved and leaving them to wait emptily for 20 mins, half an hour, 45 mins for scheduled occupation. More importantly, while friendly, the staff seemed to have no eye whatsoever to customer service, the customer 's perspective, and I wonder if this comes from a place of complacency. With a bit of presence of mind, here 's how it might have gone: 'Hello, do you have a table booked? No? Oh, I 'm afraid all the indoor tables are reserved. But we do have outside tables, some with umbrellas, if you 'd like to brave the weather, and I can bring a towel out to dry the chair if it has got wet. Or we can offer take away '.... 'I 'm so sorry your lunch got delayed. You had a coffee with it, didn 't you? Can I offer you a top up so that you have something to drink with your lunch. Again, I 'm sorry for the delay '."