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Essenza

Essenza

210 Kensington Park Road Notting Hill Gate London, W11 1NR, 03710, United Kingdom

Pasta • Pizza • Italian • Seafood


"The cook should hang his hat up and move on. Everything was frozen not fresh, garlic prawns were smelly and the chef must have known this as he tried to disguise the smell by smothering paprika all over it! Gambas al ajillo is one of my fav dishes and I order it a lot, never seen it served like this before so it leads me to believe he was covering up the bad smell. We didn’t eat the dish and the barely awake waiter didn’t bother to ask why we didn’t eat it, just took it away. Calamari al andaluz was dry, rubbery 100% pre fried then frozen then refried. Horrible. We told sleepy, (our waiter) that we would be sharing the starters and he smiled and said ok, like I was asking for his permission, no side plates, nothing. We were all eating out of the plates in the center of the table. The mains spaghetti bolognese (bolognese from a tin tastes better! Pasta dry crunchy in places, the pizza hard as a rock with no authenticity at all but worst of all was the mustard chicken!!! Vomit worthy!!! Chucks of re heated chicken, some pieces cooked but still cold in the middle smothered in this onion mustard concoction that looked like slimy mucus! Absolutely inedible, we did not touch it. Of course the servers just took it away without even asking as if they knew if they asked it was going to be bad. Taking advantage of unsuspecting tourists like this is just not on. Absolutely rubbish,"

Papa John's Pizza

Papa John's Pizza

106 High Street, CM14 4RZ, Brentwood, United Kingdom

Pizza • Sushi • Seafood • European


"Honestly, I must start off by saying how impressed I was with the quality of the vegetarian Chilli Freak pizza we ordered. It was arguably perfectly done with a delicious crust and tantalisingly good amounts of spice and heat — it’s just a shame with...what came before it. During a time of scrutiny where hygiene measures should be paramount within the food industry and takeaway kitchens, we were hugely disappointed to see staff at work not abiding by these guidelines, not wearing masks, beard nets, gloves and, terribly, handling meat without washing their hands before spreading vegetarian toppings. This is very, very poor and something I will write to Papa John’s directly about because (as pictured) zero attention or care is seemingly given to their customers behind the scenes. Not even wearing disposable gloves or masks with being so prevalent is something I find deeply unsettling. It’s therefore challenging for me to award Papa John’s in Brentwood anything more than two star. We also must address the costs of food on their menu. For solely a large pizza, you can be paying nearly GBP which is exorbitant! There is a distinct lack of friendly customer service and I imagine waiting times can be fairly long when the place is busy. So, all in all, whilst the pizza might have been delectable and makes formidable opposition when compared to a Pizza Hut order, behind the scenes there really is a great deal of work seemingly to be done. Quite dire hygiene it appears."