Buffalo Chicken Wrap: Spicy buffalo chicken, lettuce, tomato, ranch dressing, wrapped in a soft tortilla.
Bbq • Wraps • Burgers • Chicken Wings
"The food arrived promptly and was delicious. The wrap was packed with flavorful chicken, fresh vegetables, and a tasty sauce. The wings were perfectly crispy on the outside and tender on the inside. Overall, we were pleasantly surprised by the quality of the food from "Wraps & Wings" and will definitely be ordering from them again in the future."
Sushi • Cafés • Mexican • European
"Well what a shame writing this review as hubby drives us home felt compelled to write this review whilst the experinece is still annoying us! Restuarant only had 2 other couples dining , yet we were neglected by the staff i...wiped the table before our dinner came as it was dirty the staff were unfamiliar with the menu (even though there is very little on it) i found the restaurant manager to order dessert and sat for nearly 20 mins with our main dishes still on the table whilst 2 of the staff stood having a chat- so we moved the dishes oursieves to the next table. The dessert arrived (fudge cake) we were not asked if we wanted it hot or cold and we wrongly assumed it would be warm but it was straight out of the fridge. That couldve been forgiven if the service was good- but it was awful we have never been to a restaurant and not left a tip except for this time it wasnt at all deserved. Although there was a highlight- during the long delays in the lazy service (in the empty restaurant We had the pictures below to entertain us ...... shame i didnt take a pic of the other lovely pictures adorning the walls an elephant with its trunk up the backside of another... mmmm makes me feel like going back there to dine....!!!!"
Full • Soup • Pizza • Pasta
"Newcastle Village Hotel, you can’t REALLY expect to deliver a shoddy cash-grabbing experience like the party of 09/12/2017 and not be called out on it. £30.00 for a turkey dinner? Maybe, for a quality Norfolk bird with ALL the trimmings cooked to perfection; absolutely NOT for this spew. In fact the difference between what it said on the menu and what was served up is so brazen that one can almost admire the cheek of it. The “Proscuitto Wrapped Turkey Breast” was not wrapped in ANYTHING: it was just cheap-tasting turkey breast, like cash and carry stuff. Likewise the “pigs in blankets” HAD NO BLANKETS: They were just cocktail sausages, and not quality ones but the type that contain trotters, ears and lips. The stuffing made Paxo taste like the work of a culinary master by comparison, and the only things I’ve EVER tasted that were soggier than the roast potatoes were the roast parsnips in the next tray along. I can’t comment on the sprouts or carrots as I don’t like either: it would have been nice to have had a greater choice. When the hotel emailed us the menu weeks earlier it asked about any dietary needs, so we advised that one of our party had a gluten intolerance. If he expected a bespoke meal he was sadly mistaken: on the night he was just told not to eat the sausages or the stuffing. Two and a half hours later, following complaints, the man who seemed to be in charge offered to knock up some gluten-free pasta. It was way too late by then. To be fair this has been my experience of Christmas parties over the years: the food is invariably overpriced and substandard yet enough people are persuaded to cough up in advance to make them highly lucrative ventures. It’s a cynical business, and the Village Hotel is down there with the worst of them. Oh yeah, and my cracker contained this tiny little spinning top."
Wine • Meat • Cafés • Coffee
"We came to Village Hotel pub and grill to watch a football match and have some food. The staff were really friendly and helpful. Service was quick even though it was super busy! There are multiple big screens showing sports, so wherever you're sitting, you get a good view, even when busy. The food was reasonably priced and huge portions. Overall, we really enjoyed our evening out here! Food drinks: The food at the grill was a decent price for the size of the portions. We had the gourmet burger and it was huge, but really tasty. You can add starters or dessert to your meal for £6, and again one starter was a big enough size for us to share. The cocktails were really nice here too! Service was quick and all the staff were friendly and helpful. Service: 4 Location: 4"
Wine • Full • Irish • Vegetarian
"Most shocking service ever experienced from the bar and the restaurant, understaffed and nobody has a clue where anything is. Waited 20 minutes to be seated and drink order taken, looking around and the restaurant was quiet and nobody was getting service. After ordering drinks/food another 20 min later to be told there is no bottles of Sauvignon blanc wine and the other bottle they sent was wrong too. After 40+ minutes we decided to leave and get a taxi to a nearby restaurant. We told the manager of our experience before we left and he agreed that there is an internal problem going on with staff. Pity as the hotel itself is lovely but we won’t be back"
Beer • Indian • Mexican • English
"The Sunday lunch menu has been revamped with more options and remains a great value for money. The dessert selection has been improved, and the staff are all friendly and knowledgeable. The service was excellent, although the noise level in the restaurant may be a bit loud. Overall, I would definitely recommend this restaurant."
Mexican • English • British • Fast Food
"I think the staff here don’t get enough credit for the amazing job they do. You won’t find staff like this in any other Starbucks. Nick in particular is so patient and so kind and so knowledgeable. He thinks nothing of helping anybody and is always so professional. On one single day I saw him tending to a disabled customer repeatedly, including helping the customer sit down safely (the customer has visual difficulties), helping explain which sandwiches were available (remembering the customers favourites) and generally tending to them whilst also serving others. On that same shift a customer came in half an hour after closing asking for a ‘green drink that looks like pondwater’. The customer questioned the closing time and hovered around with no regard for the fact he had said the place was closed but he had offered to make anything he could with the equipment still turned on. Fifteen minutes later as we left he was still helping this customer figure out what she wanted, well beyond closing time when he really didn’t have to. He endlessly goes above and beyond and he’s never remotely unattentive. It’s worth mentioning Rob as well who is always cheerful, chatty and working hard. It’s just a lovely Starbucks and somehow the drinks always taste better than elsewhere too. Maybe it’s the kindness of the staff I don’t know but, it’s quite the hidden treasure in chillwell."
Mexican • British • Italian • Fast Food
"we have booked for a night as a new year contract as we had bought the £50 voucher for £25. the restaurant was busy when we arrived, but were immediately shown on our table. the waiter was very nice, although we had to hunt him for a drink, as we had waited for over 10 minutes. we ordered drinks and eat at the same time as we were ready to order. the food arrived in good time and I must say we were very impressed by eating it was nice and we both enjoy our meal very much. the atmosphere was not what they would expect from a hotel. there was a series of clientels that were constantly in and out of the fire exit, which was very annoying as it was very cold when they left the door open to allow them to enter through this door, which led to us having to sit because it was so cold. when we left, we realized why they came in and out of the fire exit, as they were 10 or more cars on the parking lot that used the hotel toilets, bar and electricity to load there telephones etc. not what I expected in the village hotel. was rather disappointed than the bar, food and service was excellent, but the client unfortunately let it down"
Kebab • Pasta • Vegetarian • Classic Pub
Fish • Coffee • Breakfast • Ice Cream
"Starbucks is Starbucks, known for great coffee. However, what sets this particular location apart is the exceptional staff. Today, I was served by Jon, who was incredibly genuine and lovely. His exceptional service prompted me to write this review. Every visit to this Starbucks in the Village is consistently pleasant, with the staff being unique and quirky in a positive way. They truly care about ensuring you have a good time without being overly intrusive. I have also been served by a woman who provided outstanding service, but today it was Jon who truly stood out. I hope their exceptional service receives the recognition it deserves. Thank you!"
Grill • British • Desserts • Breakfast
"Unfortunately, my experience at the restaurant was quite disappointing. The chef's table was missing several items that were never replenished, such as prawn cocktails and chocolate muffins. We waited around 25 minutes for our main courses after finishing what few starters were available. I had to ask two different staff members for plates for the starters, which was frustrating. The room was also packed with people shouting while watching the rugby, which I understand, but it wasn't the kind of environment I wanted to be in while dining with children; it felt quite overwhelming. I've enjoyed this restaurant in the past, but I’ve never visited during a major sporting event before. Overall, it was a frustrating experience for a subpar meal. I've always recommended this place to friends and colleagues, but I feel differently now."
Pubs • Grill • Casual • British
"Sadly the whole experience was disappointing , the chefs table was missing quiet a few items that were not replenished no prawn cocktails and no chocolate muffins to mention only 2 lines we waited about 25 minutes for the mains after finishing what starters were available . I had to ask 2 different members of staff for plates for the starters and the room was packed with people shouting as they watched the rugby which is fair enough but not the environment you want to be eating food with children feeling quite threatened by all the shouting . Have previously enjoyed the whole experience but have never been there when a major sporting event was on . Not a great time with a lot of hassle to get a below average dining experience. Have always told friends and colleges how good the village is but feel somewhat different now ."
Bbq • Pasta • Steak • British
"I visited pub and grill bar in other village hotels, but that was my first visit. to say I was disappointed, is an understatement. I booked well in advance for table. when I arrived, no table was booked, even if one of the employees brought my reservation on his tablet and I had previously confirmed my reservation. I was told to find one table and sit there. as they want, it was very busy because of football and rugby. After we wait for table to become available, we have settled. After waiting for someone to come to us (what they did not) I went to cash and explained that we included our meal in our stay and which menu we could use. I was told that they always used and one was pointed to me. we choose our eating and patiently waited at the bar for 15 minutes, just to say that we had the wrong menu it was a set menu from which we had to choose. I went back to my party of 6 and asked her to choose again. back to the bar for another 15 minutes waiting and ordered our food. after a 35-minute waiting period, our starters came out. After we had waited five minutes for my starter who was humous, we ate. our main meal began minus the cheese on our burgers, for which we paid extra. my daughter waited for her 10 minutes after we got ours. when we ask where her meal was, we were told that we were sorry we forgot to get out. when she got her steak, they had forgotten the pfeffer sauce. ! after completing our main course 2 of my party had paid for dessert, it was obvious to wait after another 20-minute, it was not appearing. until now it was 10.45 we had our table for 8 o'clock booked. when I approached a worker, no apology or explanation was offered about the series of failures. we had booked a night to meet the family. to celebrate the 30th birthday of my daughter. that has proved to be a sniff. I'm sure they can understand why my party of 6 was so disappointed."
Sushi • Mexican • Asiatic • European
"This was miss sold to me by Open Table. The food is a set menu with little choice. The chicken skewers was chewy and the Sunday lunch plastic. It is a far cry from the way it used to be but someone has to pay for the refurb. Unfortunately, there was 3 couples and it still took 2 hours to get food. Go to Ashton Moss or the Harvester next door. You get good quality food, descent options portions for half the price. Village, I’m disappointed to say the least !"
Indian • Mexican • British • Fast Food
"An extremely overpriced menu. Three of us went for Sunday lunch at £15 for 3 courses. The starters were self serve and sat on the side... some looked dried up and inedible. Nothing was labelled so you had to guess what everything was. Most were salad in a small jar or compote or smoothie?? We had to ask for fresh bread and more soup, which was in a thermos jug. The main course was mediocre. And there wasn't any choice for dessert. It was a compote or muffin or Danish pastry??? Which had all been sat on the side with the starters. The service was awful. No cutlery laid on the table, even though we had booked and reserved. We had to wait for long periods to have our plates removed and we had to ask to have our mains taken away after about half an hour of just sitting there. We will not be returning!!! Terrible."
Kebab • Sushi • Mexican • European
"The ambiance was pleasant, but the presence of a large, rowdy crowd—mostly men watching football—was quite distracting at times, making it hard to hold a conversation without raising our voices. Because of this, I wouldn’t recommend this venue for a family Sunday lunch. On a positive note, the staff were friendly, the restaurant was clean, and it was well-designed and beautifully decorated. The desserts were delightful, although they were a bit pricey, much like the drinks."
Bars • Steak • Mexican • British
"The food was delicious, so many thanks to the kitchen team. Unfortunately, the service was bad. The employees were either untrained, trained or simply didn't care about their jobs, except for the person responsible, who was very organized and efficient. When we arrived at our pre-booked meal, we had to wait 10 minutes first while they had a staff meeting. Then another employee came too late. The person who led the meeting told them that it was not acceptable in the restaurant. We waited 15 minutes for our drinks to be told by the staff: “We don’t have Pina to make your drink”. We were in many village hotels and had food, but unfortunately this time it was trained by the staff who did not seem interested or as previously said. Thank you to the kitchen staff and the manager for sorting us. Our feedback is passed on to the hotel when we receive the call from the manager."
Soup • Fish • Grill • British
"The food was absolutely delicious, so a big thank you to the kitchen team. However, the service left much to be desired. It seemed that the staff were either poorly trained, untrained, or simply indifferent to their roles, with the exception of the person in charge, who was very organized and efficient. When we arrived for our pre-booked meal, we had to wait 10 minutes because the staff were having a meeting. Another staff member arrived late, and the meeting leader informed them that their tardiness was unacceptable on the restaurant floor. After that, we waited 15 minutes for our drinks, only to be told that they didn’t have the ingredients needed to make one of our orders. We have dined at many Village hotels before and have always enjoyed our meals, but unfortunately, this time the experience was marred by staff who appeared disinterested or poorly trained. I would like to extend my gratitude to the kitchen staff and the manager for their efforts in accommodating us. We will pass our feedback along to the hotel once we receive a call back from the manager."
Hotels • Coffee • Casual • Italian
"Disappointed with the new layout of the communal areas. It was much better when it was a seperate bar and restaurant. We went for a relaxing family birthday meal (our 2 course meal was included in our room rate) and found it to be anything but relaxing. No designated eating areas therefore we were surrounded by drunk, rowdy people knocking our chairs whilst we were trying to eat our food and generally being disruptive. Tables are too close together. The new work space where the bar used to be is a waste of space at the weekend. I think the hotel would benefit from creating a section for people who are having meals and a section for drinks only. There's nowhere else to sit in the hotel for guests. Couldn't fault our meals or the service however will not be returning for food at the hotel, we will just dine elsewhere if we ever stay again."
Kebab • Pizza • Seafood • Fast Food
"a table for a large group in advance for a Friday afternoon. only time available to book were 11 o'clock or 1pm, so decided to 1pm. Bar employees were very busy and stressed and clearly not happy to arrive over a large group and order eating individually. but I called for a week in advance to ask if we had to preorder a big group and the man I spoke with seemed only confused and said someone would call me back what they did not. we couldn't really order food together in the cash and then share payments, how would have been too complicated. it took a long time for all of us to order by 1 worker and consequently food came gradually and some took a long time. we were warned against when we arrived, but we would have expected enough staff to cope with a large advance booking. the booking system should have given us the opportunity to book for lunch, before lunch break. Eating was good and cheap, only do not recommend to book a table for a large group or at peak times."