Buttered Spinach
Galu

Galu

30 Norkway Surrey Banstead, Surrey SM7 1PB, United Kingdom

Pizza • Seafood • European • Vegetarian


"I visited my elderly Mum today, she suggested going to the Derby Arms for a roast dinner as she'd eaten there recently with my sister. However they were fully booked, so I looked online and found Galu. The reviews were great and my Mum has only ever heard good things from friends and neighbours. So I called and booked for 12:45 Sunday 21st Jan 2024. We were both pleasantly surprised to see roast dinners on the menu ... Mum order lamb and I ordered beef part of their set menu. When the dinners arrived, you could see straight away that the lamb was Very Fatty (not even crispy) when my my tried eating it, it was both tough and chewy! As for the beef, this was cooked ok and edible, although I asked for the beef to be medium, but it was more well done. The waiter came over to ask if the meal was ok, I highlighted how the lamb was... the manager then came over and offered my Mum a slice of beef to compensate, bearing in mind she ordered lamb. Mum subsequently found that some of her roast potatoes were hard inside! I finished my meal, but could see Mum really didn't enjoy hers leaving a substantial amount on her plate, and having tried her lamb it really was inedible! We were then offered a full list of desserts rather than the set menu, having chocolate brownie and creme brûlée (both were gorgeous) When the bill arrived, I was hoping they would have somehow made amends, but alas no ... as Mum doesn't like to cause a fuss and it was her treat, I decided not to say anything, although the staff manager could tell we weren't happy. Having come from East Sussex for the day and regularly have great Sunday roasts in local pubs, I was hoping for something special in this restaurant, but sadly that wasn't the case. In fact it's probably one of the worst roast dinners I've had in a long time. I very much doubt we'll return ..."

Mercat Bar And Kitchen

Mercat Bar And Kitchen

28 West Maitland Street, EH12 5DX, Edinburgh, United Kingdom

Steak • Seafood • British • Scottish


"My wife and I had booked a Chinese meal on the 28th September and were looking for somewhere to have some drinks prior to the meal and my wife spotted the Mercat opposite the Chinese which was absolutely perfect for us. We ordered a Cider and a Peroni and the barmaid Stacey told us to find a table and she would bring the drinks over to us. Whilst enjoying our drinks we kept seeing lovely meals being taken to vsrious tables and they all looked exceptional, very well presented and you could clearly see that everyone was really enjoying them and the lovely background music being played. We both agreed that we would return on the followimg evening and try the food as it really looked too good to miss and we were certainly not disappointed. After a couple of drinks each we both decided to go for the fish and chips and we both agreed that it was the nicest fish and chips we had had for years, everything very fresh and so tasty. We enjoyed a lovely bottle of Sauvignon blanc with the meal and my wife chose the cheese platter with olives, girkin and biscuits and I chose the icecream for our sweets, absolutely perfect. Unfortunately the lovely Stacey was not working on the evening but we did have the lovely Scott, they are a super team, so efficient, friendly, courteous and obliging. Since returning home we have never stopped talking about this wonderful evening, we both loved Edinburgh and this restaurant really was the icing on the cake. We are already talking about returning to the City and returning to this beautiful restaurant, what a find! . Well done to you all and thankyou!"

The Anthologist

The Anthologist

58 Gresham Street London, EC2V 7BB, United Kingdom

Beer • Steak • British • Burgers


"I have often visited Anthologist with clients and team events (Christmas parties_ and always enjoyed your service and bar facilities. However, I would like to address what I believe to be a one-off event from last night, and I am sure it won’t happen again as I think you have higher standards than this. After spending hours last night as a customer until close, we wanted to use the toilet facilities as one of your last customers. You (the supervisor) informed us it was closed. As a customer, I asked why when we were still around. You said it takes a while to do and wanted a head start. During this conversation, your staff member shouted, “What’s wrong with you guys? Are you crazy? Just leave!” Something along these lines. Apologies if it doesn’t match word to word. As someone who has not only been a customer with you for years, brought clients to your venue, had Christmas parties with you, worked in Retail customer service, and, most importantly, brought business all night by spending with my friends in your bar, this is unacceptable customer service. I am sure that specific individual may have had a bay day, a difficult customer, or something else that triggered this. I understand this happens. I speak from experience. However, there is a way to communicate and handle things despite not being in the best state of mind. This behaviour does not reflect the team because you have fantastic staff members. Please provide feedback to your colleague and provide coaching on customer service. I’m sure you will not let this happen again as I believe such is your standard."

Tudors at the White Hart Hotel

Tudors at the White Hart Hotel

23-25 Holywell Hill St. Albans, Hertfordshire AL1 1EZ, AL1 1DT, Stoke-on-Trent, United Kingdom

Pubs • French • British • European


"We live locally and have never been so when we saw a Groupon, we were tempted. The menu was quite limited via the Groupon (2 starters, 3 mains, house red white wine). We upgraded the wine by paying the difference, potentially could have done so with the mains as well. Groupon was for 2 people, with 2 courses plus wine but son ordered from menu. Sat in the garden as finally summer has arrived. Service was polite and friendly. We had white bait to start, which was pleasant. 55 minute wait for mains, which left us with a hangry teen who had not ordered a starter. 2 of the mains were great aubergine parmigiana and fish chips. The chicken dish for £17.95 was more miss than hit, too many flavours with chicken wrapped around sundried tomatoes, cream cheese and spinach and served with some kind of sauce gravy (this is not on the menu on the website or I’d double check). We felt the chicken would have been better served with salad, but they’d served it almost as part of a roast with potatoes and broccoli. Only other moan was the drunk clientele in the garden. I’d hazard a guess at estate agents, they were clearly regulars as they knew the staff. While this isn’t the venue’s fault, it certainly is their issue if putting other people off. It would have been nice to have a lean to sit inside from staff. If you enjoy bar stool philosophy, rock up on an early Friday night to the Tudors. If you’re just going for the food, it’s basically pub grub."

The Joker Croydon

The Joker Croydon

73 South End, CR0 1BF, Croydon, United Kingdom

Kebab • Pasta • Steak • British


"Been meaning to go to the Store for a roast dinner for a while as i have eaten here before and the atmosphere, drinks and food have always been top. Unfortunately the roast dinner did not live up to expectations. The roast beef is 19£ in which you would expect it to be very high standard. We ordered all the sides as it was a girly get together and we had been looking forward to the roast for ages. To our surprise, the food came out pretty quick we ordered 2 x beef and 1 chicken. The beef had 1 slice of beef 2 potato 2 carrots some sort of small onion cabbage thing and 1 piece of broccoli and a dried out Yorkshire pudding FOR 19£!! I couldn't believe it, our sides then came out the cauliflower cheese had hardly any cheese or sauce, the pigs in blankets were burnt and some missing blankets, the stuffing was the only decent side. My other friends chicken then came out which looked like a better portion side but was unfortunately cold. She sent this straight back and believes that it was microwaved and given back to her so she refused it. Me and my other friend was so hungry we had no choice but to eat the food. We pulled this up with the waitress and if im honest she couldnt have been happier to help. They dealt with the situation very well. We was offered a discount on the food and extra roasties. I can say that when eatting the roast the gravy was good but the potatoes were not good and the lack of food on the plate for 19£ put an overall sore taste in our months. The way the staff handle the complaint was second to none so on this basis i will be returning to the restaurant just probably not order a roast. If the price wasnt so high there wouldnt be such high expectations. Maybe something to consider for the future."