Butternut Squash Risotto Butternut Squash Risotto
Gourmet Food Parlour Santry

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry Northwood AvenueCo. D09 P832, Dublin, United Kingdom

Beer • Wine • European • Brasseries


"Mixed experience. Had a booking, restaurant still on a Monday afternoon, took 5 minutes for someone to come to us at the desk, and when she did she barely said hello, just looked at us with a scowl. After that sat at table for 15 minutes waiting for someone to eat over. Eventually got order in, waitress didn't even ask if we wanted anything to drink. We were there 30 minutes before we actually got a drink. Not really acceptable in a quiet restaurant, that was closing in less than an hour closes early on a Monday. Food was good when it came, and different waitress by now, who was so much better. So a mixed bag. I know staff difficulties at present, but 10 minutes training in fundamentals would help. As would have someone in charge on the floor to ensure paying customers are being looked after. Poor management from what I saw. Pity, as some of the staff were great, others very poor. (Translated by Google) Mixed experience. He had a reservation, the restaurant was quiet Monday afternoon, it took 5 minutes for someone to come and see us at the counter and, when he did, he barely greeted us, he only looked at us with the frown. After that, I sat at the table for 15 minutes waiting for someone to come. I finally got the order, the waitress didn't even ask if we wanted something to drink. We were there 30 minutes before we had a drink. It is really not acceptable in a quiet restaurant, which closed in less than an hour; it closes early on Mondays. The food was good when it came, and now the waitress was different, which was much better. Then a mix of things. I know the difficulties of the staff at present, but a 10-minute basic training would help. Just like having someone in charge on the floor to ensure that the paying customers are treated. Bad management for what I saw. Too bad, since some staff members were great, others very poor."

The Brasserie

The Brasserie

High Street, Buckden, PE19 5XA, Huntingdonshire, United Kingdom

Wine • British • Vegetarian • Gluten Free


"Considering the price, the meal was poor in flavour; it seems as though the chef thinks that all dishes are enhanced by cumin, and yet failed to mention it on the menu. Now I like cumin, but not in everything, and when we all discovered that each others’ dishes were cumin flavoured it became a standing joke. (To respond to an obvious reply from the restaurant; we are sure that some things on the menu won’t have contained it, we just didn’t have those starters or mains, and since there was no mention on the menu, we wouldn’t have known, so our comment stands). The service was barely adequate and considering the price was not a patch on other local restaurants we have been to, it just did not have the level of attention or finesse. More training is needed. We were unfortunate to be in the same room as a loutish man in a football shirt and his objectionable friend, their wives were lovely and apologised for the behaviour, but the restaurant staff did nothing other than avoid coming into the room and saying, after the family had left, that their behaviour is always bad! Hmmmm, so why were we put in the same room as them, in fact why are they allowed in the restaurant, and why didn’t we get an ex gratia discount by means of apology? Our family dressed up to go out to dinner on 23rd December, we generally do dress up to some extent, but are football shirts the type of dress The George aspires to in your expensive restaurant? If so then you deserve this review, if not then why were they permitted? By all means be inclusive, just recognise the impact that decision will have on trade. So for a £500+ bill for 6 people, it was pretty poor and 3* is very generous, so we won’t be bothering the George again. If we didn’t personally know two members of staff and live in the same village, we would have given it 2*. Everything mentioned is very fixable, let’s see if The George management decides to convince us all that they are fixing it. The new decor is really lovely."

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."