Cheese Nachos Cheese Nachos

Crispy tortilla chips topped with melted cheese, jalapenos, and sour cream.

Buca Di Beppo - Village Hotel Wirral

Buca Di Beppo - Village Hotel Wirral

Pool Lane Wirral, Merseyside CH62 4UE, CH62 4UA, Bromborough, United Kingdom

Sushi • Cafés • Mexican • European


"We arrived as a family of four with no booking on a Sunday evening, the restaurant was fairly quiet, about 8 ish tables were taken, the gentleman at the entrance of the restaurant kindly ushered us to our table asking us for our drinks order...whilst we looked at menu, he told us a waitress would be serving us. We waited for an eternity for our drinks to arrive, what aggravated me when a couple arrived seated next to our table, took drinks order and they arrived before ours! We noticed another couple seated other side of us had finished their starter and waited a while for their plates to be removed. Our drinks arrived by our waitress with no people skills what so ever, we questioned her regarding steaks, she was unable to answer er, not sure, one is softer as to sirloin and rump. Again, restaurant was quiet but no sign of waitresses working' our meals arrived after another long wait, 3 of us ordered burgers, 1 with steak. 2 burgers were cold to eat along with the buns as if buns had just been taken out of fridge. As we waited a long time I begrudgingly ate with rustic' chips that were mildly warm again! I noticed couple who were there before us had left the majority of their meals (burgers again) and chips and left, no one cleared their table for at least 10 mins! Couple next to us who arrived after us had their order mixed up, lady ordered chicken/avocado salad, waitress took wrong meal away, I could clearly see the couple were both aggravated. We finished our not so great meal and again long wait for table to be cleared. Salad arrived on next table, lady complained there was no avocado in, after much deliberation we heard waitress say chef said no avocados left Gentleman in suit, I presume manager apologised offering her another meal, they also mentioned they had an extra long wait and wish to go elsewhere. We asked for the bill, bearing in mind when we arrived we informed gentleman we had 2 vouchers 2 for 1 so it'll be 2 transactions. The bill came as one transaction £98!!!!! No way our meal was worth that anyway! (we had no starter or dessert, 4 beers, 2 cokes, 1 jug of water So, again another long wait for bill to be rectified, we waited that long that we left table to wait for bill at till point, hence to say, leaving no tip! Absolutely disgraceful experience overall, that us and going by other diners we will not be returning!!! "

Village Pub And Grill – Village -aberdeen

Village Pub And Grill – Village -aberdeen

Prime FourKingswells, Aberdeen, United Kingdom

Soup • Grill • Steak • British


"DisgustEd and utter disappointment in the way my party of four were treated . I had booked a table for 4 people at midday as a treat for my parents before going to Strickly come dancing today. when we arrived there was a board closing of the restaurant and so we went into the bar where we approached and told the restaurant was going to be full with an oil company function and waved away to find ourselves a table in the bar. My parents are elderly and can not manage up to the high tables so we eventually found a round table for the four of us to sit. The table and chairs were dirty and covered with food. I had to go and find someone to come and clean the table and chairs. We chose our food and after a while went to the bar to see if someone was going to serve us to discover we had to order at the bar. The final straw was when we tried to order they didn’t have what we would like for our meal. There was no explanation or apologies for not having a table for us in the restaurant, for the table and chairs being dirty, no service or explanation that we had to order our food at the bar and no apology for not having what we would like to order for our meal. We collected our jackets and left. We had a lovely meal with great service elsewhere. Totally appalled at the lack of customer service and when speaking to others it would appear we are not the only ones."

Village Grill - Village Hotel Leeds North

Village Grill - Village Hotel Leeds North

186 Otley Road Headingley Leeds, West Yorkshire LS16 5PR, LS16 6EZ, United Kingdom

Bbq • Pasta • Steak • British


"I visited pub and grill bar in other village hotels, but that was my first visit. to say I was disappointed, is an understatement. I booked well in advance for table. when I arrived, no table was booked, even if one of the employees brought my reservation on his tablet and I had previously confirmed my reservation. I was told to find one table and sit there. as they want, it was very busy because of football and rugby. After we wait for table to become available, we have settled. After waiting for someone to come to us (what they did not) I went to cash and explained that we included our meal in our stay and which menu we could use. I was told that they always used and one was pointed to me. we choose our eating and patiently waited at the bar for 15 minutes, just to say that we had the wrong menu it was a set menu from which we had to choose. I went back to my party of 6 and asked her to choose again. back to the bar for another 15 minutes waiting and ordered our food. after a 35-minute waiting period, our starters came out. After we had waited five minutes for my starter who was humous, we ate. our main meal began minus the cheese on our burgers, for which we paid extra. my daughter waited for her 10 minutes after we got ours. when we ask where her meal was, we were told that we were sorry we forgot to get out. when she got her steak, they had forgotten the pfeffer sauce. ! after completing our main course 2 of my party had paid for dessert, it was obvious to wait after another 20-minute, it was not appearing. until now it was 10.45 we had our table for 8 o'clock booked. when I approached a worker, no apology or explanation was offered about the series of failures. we had booked a night to meet the family. to celebrate the 30th birthday of my daughter. that has proved to be a sniff. I'm sure they can understand why my party of 6 was so disappointed."