Crispy tortilla chips topped with melted cheese, jalapenos, and sour cream.
Cakes • Pasta • Burgers • Vegetarian
"Yes the Sunday chicken arrive today and as I cut into it there was blood oozing out, so food poisoning on a plate. When I complained about this, far from a proper apology, I was told that I had just cut into a vein , that they had checked it with a thermometer . Well all I can really say MUSTARD is that you need to replace your chef who obviously cannot see when raw/not properly cooked food is being served clearly your thermometer does not work. DO NOT RECOMEND MUSTARD unless you would like to spend a night in A E.!"
Cafés • Seafood • European • Desserts
Food • Casual • 4-star • British
"Unfortunately, the appetizer selection was quite limited both in variety and portion sizes, and we barely found anything worth taking. After returning to our table, ten minutes passed without anyone checking in, prompting us to flag down a server for our beverage order. Once our drinks arrived, they asked for our meal choices. Since it was Sunday, we opted for the Sunday roast, but to our disappointment, we were informed that they had run out. This information would have been helpful prior to placing our drink orders. As it turned out, nothing else on the menu appealed to us, so we simply paid for our drinks. The small bites we were given at the appetizer table were complimentary. My impression is that there weren't any upsell options for the appetizer table. The noise level was quite high due to a football game, and the bar area was right next to the dining room, so I can't fault the establishment too much for that. Overall, it was just not a great experience."
Drinks • Coffee • British • Breakfast
"I've been a fan of this place for many years, and I continue to be impressed. They serve some of the best cocktails around, and their winter beverages, like hot apple wine and spiced mulled wine with fresh fruit, are delightful. They've also recently introduced an all-day menu, which is excellent. The takeaway options are fantastic, featuring dishes from various cuisines that change regularly so I never get bored. Plus, the cocktails are unbeatable!"
Soup • Lunch • Cheese • Mexican
"Started by phoning to make a booking,this was horrendous in the end I phoned central reservations and they put me through to the restaurant. I asked if the carvery was still available they assured me it was. Arrived at restaurant nobody came to show us or table we asked at the bar they pointed to where it was.sat at the table no one came to explain where the starters were or anything else. We found the starters or should I say where the remains or maybe not were. No plates to put the food on had to go and find someone The cold plate of meat what was left was spattered with cream from the desserts which was right next to it on the table,salad was non existent had to find someone again to explain all this. The main course was almost the same very little meat left the beef was the best and that was pretty miserely. The veg and the yorkshires were only just above blood heat. My advice is don't go anywhere near this carvery any later than mid afternoon. ."
Tea • Coffee • British • Chicken
"I was here with the company I work with. First impression was good. Hotel itself is very modern. We did not stay so can't comment on the accommodation. We arrived around 6pm to have drinks in the bar. Queues at bar, not enough staff. No pink gin. We were asked to move through to the bar outside the function room at 7.10pm. Were we were given some cheap alternative to prosecco and it was cheap. Then at 7.30pm we were told to take our seats in the function room. The seating was a long table, so you were unable to converse with anyone except the people immediately beside you. The first course,of potato and leek soup was eventually served at 8.15pm. The soup was fine but you can't really go wrong with potato and leek soup. We then waited until 9pm for our main course. This was disgusting to say the least. It was supposed to be a Christmas dinner.I have never seen a round turkey. It was also over cooked and dry. The 1 stuffing ball was brick hard and looked like it had been around a while. Other than that there was 1 chipolata sausage,1 strip of carrot, 3 brussel sprouts, 2 strips of parsnips and 3 undercooked roast potatoes. I would not have served this to a dog.The dessert was a cheesecake, sticky toffee. Very sweet. The dance floor was far too small for the amount of people in the room and therefore people were dancing on the carpet beside the tables. The save and grace was the DJ. Who played a variety of music to suit everyone. Fair to say, I won't be back and would not recommend for a Christmas night out."
Beer • Coffee • British • Seafood
"DisgustEd and utter disappointment in the way my party of four were treated . I had booked a table for 4 people at midday as a treat for my parents before going to Strickly come dancing today. when we arrived there was a board closing of the restaurant and so we went into the bar where we approached and told the restaurant was going to be full with an oil company function and waved away to find ourselves a table in the bar. My parents are elderly and can not manage up to the high tables so we eventually found a round table for the four of us to sit. The table and chairs were dirty and covered with food. I had to go and find someone to come and clean the table and chairs. We chose our food and after a while went to the bar to see if someone was going to serve us to discover we had to order at the bar. The final straw was when we tried to order they didn’t have what we would like for our meal. There was no explanation or apologies for not having a table for us in the restaurant, for the table and chairs being dirty, no service or explanation that we had to order our food at the bar and no apology for not having what we would like to order for our meal. We collected our jackets and left. We had a lovely meal with great service elsewhere. Totally appalled at the lack of customer service and when speaking to others it would appear we are not the only ones."
Pasta • Store • Shopping Mall • Clothing_store
"Took some family members (7) for carvery at 4pm Sunday. Starters dried up , soup wouldn’t come out of jug so had to remove lid tip out . Just a lump of cold congealed mess . Bread rolls rock solid. Main was equally terrible , end of dried up turkey (server apologised) ham fatty and no beef. Veg and potatoes soggy and just leftover from early in the day . So greasy and cold . All got left . There was a table with breakfast food on it , ie, croissants, jam . Seeded muffing and granola. This is what my two grandsons ate . We complained to server , he laughed and said yes it’s left over from breakfast! Never ever in my 60 years have I had such an embarrassing and inedible meal . I’ve never ever left a negative comment on any site before but this was totally unacceptable. I’ve sent an email but not sure if I’ve sent it correctly. We spent a great deal of money on this meal and had to take the children to a fast food outlet on the way home . I was very upset as I had chosen this venue felt very upset embarrassed by the whole experience. Needless to say we won’t be returning or recommending this carvery experience. Someone seriously needs to look at the quality of food . Potatoes , supposedly roast where just white in colour and covered in grease . There was maybe 10 potatoes in the server and there was 7 of us in our party but we asked and told there wasn’t any more . Why we stayed I do not know . Several days later I cannot stop thinking about this meal and feel incredulous that we didn’t ask for a refund, probably just much to polite to do so ."
Cafés • Mexican • European • Fast Food
Meat • Grill • Brunch • British
"I took my girlfriend to this restaurant for a Valentine’s Day dinner and we planned to use a 2-for-1 main meal voucher. The voucher clearly stated it couldn't be used on Christmas Day or New Year's meals. I mentioned the voucher when making the reservation, but when we arrived, we were informed that they had emailed me about not honoring it on Valentine's Day (they hadn't). When we explained that the voucher only excluded Christmas and New Year, the person at the front desk simply said we couldn't use it. Normally, I would have walked out and found another place, but since it was Valentine’s Day, I wanted to treat my girlfriend, and most other restaurants were fully booked. We chose to stay and eat there, though our mood was understandably affected. The food was decent, but I’m not sure it justified the £30 per person price tag."
Grill • Coffee • British • Galleries
"Ate here before a concert as we were staying at the hotel. Our deal included a 2 course meal each from a fixed menu with a choice of 4 starters, 6 mains and a few desserts. We chose to share a starter and a pud, plus have a main course each. The portion sizes were fairly large so this was a good choice, and it se emend like the staff were used to people doing this so no problem in getting extra cutlery etc. The food. Was well cooked and tasty and good value for the price paid. Suggest booking in advance as we saw customers being turned away."
Mexican • Seafood • European • Fast Food
"Came to The Village Hotel Liverpool for Sunday Carvery and only have one word.....amazing! Arrived first of all to the Public House which was busy and had a nice atmosphere. We were lead through to the Restaurant by Amy who was very helpful and explained everything to us in regards to the Carvery! The soup was brought to the Table (delicious) and everything else is self service. There was a large selection of Cold starters available which again were delicious and were very well presented. The Carvery was hot and plentiful and presented really well could not fault a single thing! The Apple Pie at the end was a nice touch and lots of other dessert selection including an ice cream machine which was really good for the kids! After the Carvery we went through to the Bar for the quiz which we really enjoyed and even came 2nd! Well done Village Liverpool you have excelled yourselves once again!"
Pizza • Casual • Coffee • Mexican
"The service was terrible. It took an hour for our appetizers to arrive, and we had to repeatedly request a glass of water. The burger was overcooked, and the coffee machine had malfunctioned, so we had to wait until it was turned back on. When the coffee finally came, it was definitely not cappuccinos—more like very strong coffee with just a splash of milk. Overall, it was not a pleasant experience."
Pizza • Mexican • European • Fast Food
"some family members (7) for carvery at 16 o'clock on Sunday. the starter dried up, suppe would not come out of cripple, so had to remove top lid. only a lump cold crippled chaos. brotrolles stone-resistant. haupt was also terrible, end of the dried truthahn (server apologized) ham fat and no bark meat. veg and kartoffeln soggy and straight back from the beginning. so greasy and cold. there was a table with breakfast eating on him, ie, croissants, marmelade. seeded muffing and granola. that's what my two have eaten. we complained to the server, he laughed and said yes, it was left from the breakfast! Never in my 60 years I had such a embarrassing and unusable meal. I have never seen a negative comment on any side, but that was completely unacceptable. I sent an email, but not sure if I sent it correctly. we spent a lot of money on this meal and had to take the children to a quick food can on the way home. I was very annoyed when I chose this place, felt very annoyed by all the experience. unnecessary to say we will not come back or recommend this karvery experience. someone must look seriously at the quality of the food. kartoffeln, supposedly roasted, where only white in the color and covered with fat. there were maybe 10 kartoffels on the server and there were 7 of us on our party, but we asked and said there was no more. I don't know why we stayed. a few days later I can not stop thinking about this meal and feel rude that we are not about a refund, probably just too polite to do this."
Fish • Grill • Mexican • British
"On Sunday evening, I visited the restaurant after booking a room at the hotel. Unfortunately, the restaurant was closed and we were directed to the Grill instead. However, at 7.30 pm, there were three large screens showing football with loud music playing, making it difficult to have a quiet meal and converse with friends. Despite this, we bought drinks and spoke to the manager, who was accommodating and attentive. The bar staff seemed inexperienced with the till system, but the manager ultimately resolved the noise issue by setting up a table in the lobby area. When checking in at 4.30 pm, the noise from the TVs in the lobby was overwhelming, prompting me to consider leaving immediately. A staff member helped with check-in by shouting over the noise. I would suggest separating the noisy bar area from the lobby to avoid losing customers in the future. Overall, the service provided by the manager was satisfactory, despite the initial challenges."
Cafe • Cafés • Ice Cream Shop • Breakfast-brunch
"I appreciate the restaurant offering vegan options, which is great. However, I found it a bit frustrating to order because it was easy to confuse the vegan and non-vegan options. Personally, I don't enjoy having to repeatedly specify that I want the vegan waffle, vegan ice cream, etc. I also couldn't find a separate vegan menu as advertised. Despite these issues, the food was deliciously unhealthy, just what I wanted, although it did give me a sugar headache right away."
Cafés • Mexican • Asiatic • European
"Not at the moment. Wait for the full refurb before going back. The staff didnt know if they were handling the bar menu or the grill menu. Ordering drinks at the bar, same 4 drinks, different prices depending on who served you. On the grill side 3 course Sunday lunch Starters was soup served from coffee pots in enamelled cups. Main was server on a wooden board, Desert was cookies or croissant. We had to order separate deserts from the bar menu (at extra cost) for one not to arrive at the table. (cost deducted from the bill) To be fair the food that was server was nice BUT!!!!! If I wanted a cup a soup I would have stayed at home. We ask for plates because how do you pour gravy on a wooden board? plus I don't like the taste of wood in my roast beef. Finally, cookies, croissant or a shot glass of cream with a bit of jam doesn't constitute dessert to me. Bring back the carvery! and plates!"
Grill • Hotels • Mexican • British
"However, the manager was able to resolve the noise issue by setting up a table in the lobby area for us. The manager was very attentive and we were pleased with the service we received. Unfortunately, when we went to the lobby at 4:30 a.m. to check in, we were met with a noisy environment due to the televisions. This prompted us to leave immediately. An employee had to shout over the noise to assist us with the check-in process. I would suggest that the restaurant either turn off the loud music in the lobby or risk losing customers in the future."
Indian • Casual • Italian • Burgers
"We decided to visit this restaurant with our friends because it is local to us, we have been there before and had good food and we love Italian food. We arrived on what we thought would be a busy evening due to a local international air show. When we got into the restaurant it was very quiet but didn't think much of it. Then we looked at the menu and was shocked as to the changes that had been made as there was only a couple of things on there that would be classified as Italian it was mainly Asian/Eastern food. We were somewhat confused and quizzed the waitress as to where the Italian choices had gone and she advised that the menu had been changed. The choices for the 4 of us were vegi skewers, beef skewers, burger and meatballs. The food was cooked well and tasted good but the restaurant seems to currently have an identity crisis with an Italian name and stating italian restaurant on the front of the menu but very little Italian food choices. Also it was very quiet for a Saturday night, no atmosphere and the waitresses seemed to rush us a little in order that they could close up. I would not recommend this restaurant at the moment until the menu changes."
British • Desserts • Fast Food • Vegetarian
"There is ample indoor and outdoor seating available at this restaurant situated at Chatham dockside, offering a delightful view of the docks. I opted for a milkshake made with soya milk and chocolate sorbet, which was delicious and not too sugary. I would have liked it to be slightly thicker and made with vegan ice cream. I am looking forward to trying one of the desserts from their new vegan menu on my next visit."