Crispy Chicken Crispy Chicken

Crispy Chicken: Deliciously seasoned, golden fried chicken with a satisfying crunch, perfect for a savory meal.

Frankie Benny's Cwmbran

Frankie Benny's Cwmbran

Leisure At Glyndwr RoadGwent NP44 1QS, Cwmbran, United Kingdom

Pizza • Steak • Italian • American


"Prebooked a table for people. We were crammed on a person table if that despite the restaurant being practically empty with much bigger tables. It was clear we were struggling and not once were we offered the chance to move. We had to...call someone over to take our drinks order. She didn’t come to take the order for at least minutes after saying she was coming then one drink never turned up so after about minutes of waiting we had to ask for it again. The food arrived at the same time which was good but unfortunately nobody had cleared our salad bowls so we couldn’t fit the mains on properly and some plates were practically bare. There was only a quarter of rotisserie chicken left when we ordered so we had to swap to a chicken breast which was ok but when a lot of the food is fatty and the ribs are undercooked without the bbq sauce on at all like stated on the menu that isn’t acceptable. It was very clear the staff were keeping the guests in one area of the restaurant for their convenience but it backfired when someone from the door marked ‘Private’ shouted something so loudly every guest turned and looked in shock. There was no explanation or apology. The staff just came out one by one smiling and laughing after they’d all rushed through to the back to see what was going on. Very unprofessional! It’s my first time visiting Wales and I’d had this Harvester recommended to me but I’ll never go back to it no matter how many times I visit in the future!"

Frankie Benny's Cardiff Newport Road

Frankie Benny's Cardiff Newport Road

372a Newport Road, Cardiff, United Kingdom

Steak • Burgers • Chicken • American


"Our experience at this restaurant was absolutely appalling. I went with my mother and younger brother, to begin with everything was fine, we were seated and served quickly and even the food came out quickly. Despite this the burger was bland and nearly cold, then my brother, who is only 2 years old, starts to eat his chicken and due to how tough it was, he started choking. Unfortunately this led to him throwing up at the table, my mother and I were already quite panicked so I ran to a waitress for some tissues, she avoided the area, didn 't help us move our food to another area and didn 't bother to check if my brother was alright and handed me a disinfectant cleaning spray to clean up the mess rather than getting a brush or any other cleaning equipment. Just when we thought the experience couldn 't get worse, the other waiters all started avoiding our table despite walking around us multiple times and noticing we had finished eating; finally one waiter approached, he coldly asked if we were done, didn 't offer any dessert despite the fact it comes included with the kids meal, practically threw the receipt onto the table and then proceeded to point out to my mother(who is heavily pregnant) that there 's a black bin bag on the table so we can pick up our bits meaning we were expected to clean up my brothers sick, after their own food was at fault for causing the choking, with nothing but tissues. I 've never seen such horrible service. We 'll never be returning to this restaurant and I don 't recommend anyone else go there either."

Frankie Benny's

Frankie Benny's

The Valley Centertainment, Broughton Lane, Sheffield, United Kingdom

Pizza • European • American • Fast Food


"I was well impressed with this restaurant. I usually eat at F&B..and I really quick understand the differences between food and taste, between restaurants. I know also what is the standard for F&B. Bad service you keep to remember and will not make you a returning customer. This is the only restaurant in a 100 miles radius I never complained or my food was never raw. I also appreciated on my last visit a lady who was cleaning she looked more from management as she didn’t had an uniform, setting a good example in cleaning for her employees and customers by cleaning tables very thoroughly, all the spots covered. Well impressed by that especially as I work with Covid patients and I know how important is to be infectious free. The separation areas they build are important as well. The lady who was cleaning I didn’t manage to see her badge as she is a fast walker but she had a colourful mask , the only one who was actually wearing one and yes I know you can choose if you want to wear them but still for me was important as she was trying to protect others in a close environment with covid roaming around everywhere. I held myself for over 2 weeks to write this review as I was to busy but like I said I will be a returning customer.Kudos to her ! Kudos to all managers who are setting the bar high and lead by example! I eat here roughly every 2 weeks and I’m always very well treated. My favourite restaurant, if 10 stars were to be available, 10 stars from me! From the 3 restaurants that Sheffield has, this is by far the best one! Keep it up, guys!"