Crispy Chicken: Deliciously seasoned, golden fried chicken with a satisfying crunch, perfect for a savory meal.
Wine • Beer • Brunch • American
"Booked a table for mother’s day and got to restaurant and had to wait 40 minutes for a table . All they said is they are busy. Happened to lots of other people who had to wait a lot longer. No staff gave any explanation. Very noisy in restaurant."
Pizza • Pasta • Drinks • Cheese
"Walking into Prezzo today it was quiet and we were sat very quickly by a lovely male server (didn’t catch his name but he had a septum piercing). He was incredibly accommodating and when I asked for a calorie free menu he went out of his way to go and find one! We ordered drinks and decided to go alcohol free, we tried both the strawberry and blood orange lemonade which were very tasty and well worth the money. The food was also very flavourful. We ordered calamari to start which was beautifully seasoned and wasn’t too chewy and the Tartar sauce was a nice compliment to them. For mains we had the chicken Alfredo which was once again beautiful, creamy and flavourful. The spaghetti bolognese was well seasoned and very tasty! And the chicken and pepper pizza was cooked beautifully, crispy base and lots of flavour! Unfortunately the visit felt almost spoiled by the attitude of servers. It did take a good 20 minutes for us to even have our order taken but the food came out very quickly. When I asked a different server for a sharper knife/ pizza cutter for the pizza she looked at me with a very ‘fed up’ expression and then quite rudely pointed at the table we were sat at if to say go and sit down. After paying we waited for our friend to use the toilet and were stared at by a server who seemed annoyed that we were waiting around. Then whilst going to leave we said thank you (common decency) and were met with a very aggressive ‘bye.’ Nothing else. You would think after spending a considerable amount of money in a restaurant the customer service would be a lot more friendly. I work in the service industry and I understand it can be frustrating but unfortunately I wasn’t the only one in our group who felt the passive aggressiveness of the servers. All in all; tasty food and drinks. The male server who sat us and took our order was lovely. It’s just a shame it was let down by the attitude of others."
Fish • Pizza • Cakes • Italian
"Been a while since a been in this place its a,lot cleaner then the gate one service is a lot better very polite didnt have some foods in what we asked for we ordered fish and chips garden peas were as dry as a marbles didnt have a option for mushy peas ...even through they describe it as a English dish? NO cherry in the American soda ...shudnt advertise it if they dont add it you get a very small portion of fries ...to the point your not satisfied it will be a while now till a go back as its like there scrimping on the food but your still paying top dollars to eat in there also why is the air con turned up so high it felt like a was dining outside in the street ...waited at least 25mins for main and it wasnt even busy god help anyone if they go in when it is ...."
Brunch • Italian • American • Breakfast
"Despite reserving a table for four two days ahead of time, we were informed upon arrival that we would have to wait 20 to 30 minutes for our table. I waited for 25 minutes with my elderly mother and three-year-old daughter, but the table was still unavailable. Other patrons mentioned they had been waiting for 45 minutes. Eventually, we decided to go next door to Friendly Phil's, where we were seated within five minutes in a much nicer and better-organized environment. Overall, our experience at Frankie and Benny's was terrible; it was clear they had overbooked and the staff couldn’t manage the situation. I won’t be returning."
Kebab • Seafood • Mexican • European
"I booked the table online, although there was a Wigan game on, but the recipe could best be described as hostile. the gruß said there was no record of the booking I arrived a little early and you said I had to wait 45 minutes. I let the rude and abrupt one I have experienced go to the embarrassment of my daughter's sake. I asked for the table in 45 minutes and said I had a drink at the bar. I sat 10 minutes later at one of the 5 empty tables in the restaurant! the eating was ok, but nothing special, the place was busy, so the waiter was stretched and the individual table service was thereby suffered."
Italian • European • American • Vegetarian
"Picture the scene. It was a cold and windy Friday morning. My good lady and myself braved the long and dangerous journey to Hereford in search of gifts for our sons birthday. The unforgiving weather forced us to seek shelter, so we did in this establishment. After a brief wait (despite the place being empty! we were seated and our order was taken. Boom. As fast as lightning our beverages arrived. Mine a black coffee, for my wife a tea. Our breakfasts arrived and immediately I felt happy and sad at the same time. The food looked nice which made me happy. Sausage, egg, spuds and mushrooms all looked good. The bacon was slightly undercooked for my taste but what really made me sad was the fact that the beans were seperated from the rest of the food and were imprisoned in a bowl! A bowl! I mean why? If I wanted the beans seperated from my eggs I would use the sausage as a breakwater but I 'd like it to be my choice. Anyway, I soon freed the beans and poured them from the bowl of hate and they mingled on the plate with the rest of the ingredients. Long story short, the breakie was good, and only a fiver too. If you can get over the 'beans segregation policy ' you might enjoy the breakfasts too. I have enclosed a photo for your viewing pleasure. Not of the beans but of the view from my table looking upwards. Many thanks, hope you have enjoyed this review. If so please shout 'FREE THE BEANS ' as loud as you like."
Kebab • Cafés • European • Vegetarian
"First visit and probably my last,wasn’t impressed at all with the presentation of my pizza,I did ask the server if the pizzas were thin she said yes,but didn’t think they would be as thin as they were ,also very insipid looking not very appetising to look at, I ordered a margarita pizza which I asked for olives which were green first time Ive had green olives on my pizza, also red onions which were chopped up into small pieces, when the pizza arrived at the table my plate underneath was black from the oven,and my pizza bottom was black as well not burnt black ash from the oven not appetising at all,I did take photographs of it, spoke to the server and told her to tell the chef, but it was like nobody cared, very poor show. Also your toilets were a mess toilet paper all over the floor no soap to wash your hands .Look at the pic and see if you would like that?"
Fish • Pasta • Pizza • American
"My family and I have been regular customers at F&B's Didsbury for quite some time now, in fact, it's been years! The deals they offer are always fantastic. I have never had a meal here that didn't taste good, and if there have ever been any issues, the staff have always gone above and beyond to make it right. I would have to say that the best thing about this place is the staff. They always greet us by name and make our experience feel personalized. They are also very eager to keep us as loyal customers, which we don't mind at all! They are very accommodating when it comes to special requests with our orders, and they have a great selection for vegans as well. It's nice to see familiar faces every time we visit, and there is no doubt that my family will continue to come back here. Keep up the great work!"
Juice • Asian • Italian • Japanese
"Overall Average food with below average service. Sat down and given drinks but no large beers only small. Took a while to take order for food even though was not even 6 tables full . Food arrived and was okay. At 15.99 a pizza you expect it to be worth it but was just average. Desserts didn't come out together. Asked for bill, no free kids meal deducted so asked waitress to amend and also blue light card. Waitress disappeared and never came back then other waitress appeared to be told we can't use blue light card with kids discount. By this time was just ready to leave so paid and left. Won't be returning. Plus don't take cash too"
Sushi • Asiatic • Mexican • European
"a couple of times. not the best eating and personal hard to catch to get any kind of quality service. very loud music cones on freezing and courteous inquiries to turn one down, and the other up have been answered with this, is as it always sticky tables, lip pen on glass, not mine. minutes for net that were not good quality. commentary of waitress are not very hungry, since it has collected the overcooked dried pasta and burned garlic bread. Try it again."
Pizza • Pasta • Steak • Armenian
"frankie benny is generally good. eating in this special restaurant is pleasant: I had some great ribs from here, with many super sweet BBQ sauce. on a separate occasion I ordered to start a garlic bead, and a pizza for my pornstar. When the starter came out, I thought it was the main thing. frankie bennys garlic bread is in the round a pizza base with a garlic mixture above. I probably saw everyone eating pizza after pizza. still, very pleasant. a part of the service I had at f b was completely perfect. Some don't. it seems to be a bit hit and miss in this opposite. I like the 50s decoration and style of layout, it is something else."
Pizza • Vegan • Italian • American
"This is not a place to go if you value your time. If you don't and want a cheap meal out and yes, this is the place for you. Though I will weep for your tastebuds. We went to this restaurant about 90 minutes before our movie was to start. There were 4 booths empty and a whole set of tables empty as well, so I thought it wouldn't be long before we'd get a table. The Hostess gave us a buzzer and told us it would be a 15 minute wait and we can sit at the bar area for drinks and wait. I hate it when restaurants do this, shuffling patrons over to the bar area, where invariably the drinks are overpriced. That 15 minute wait turned into 28 minutes. When I went up to the Hostess and complained magically they were able to seat us. Our waitress was very prompt with our drinks order and food order. So kudos to her, whoever she is. My companion had a burger and chips two small onion rings. I ordered the spagetti bolognese (but with penne pasta instead). My companion's burger looks pretty good it had cheese and bacon and looked juicy. Mine looked like they used some store bought jar sauce, and it tasted like it. For the pleasure of rather unappetizing pasta I paid the glorious amount of £8.95. I value it at £2. as the pasta wasn't fresh and neither was the sauce. Don't come here if you value your time. There are better ways to spend your time."
Kebab • Pizza • European • Vegetarian
"I was looking forward to going to the cinema next door with my partner on a rare day off we had each and decided to pop in here to try it out and ended up regretting that decision. We was welcomed in by a guy at the front desk and taken to a seat. We checked they had a disabled access toilet for my partner as she is a wheelchair user and they did which is the only plus thing in this review. We were seated at a table in a restaurant that was easily less than a quarter full and did not get seen for over 10 mins, not even for drinks, I had to request someone come over as the guy on front desk was on his phone and the 2 waitresses were standing and chatting to each other. Eventually we got served but the waitress taking our order didn't even look at us whilst doing so and was looking at someone else on another table. The vegan milkshake was good and the expresso martini was below average. We both had hot dogs and the bun was dry as old leather, I left mine but my partner was so hungry she forced her way through. The actual hot dog was also dry and with the speed we was served our meal I'm sure it had been cooked a long time ago and left out to dry. Couldn't find anyone to ask for the bill so in the end a guy emerged from a back office and I said I wanted to pay, he gave the bill then asked a waitress to come and setlle up. Terrible food and diabolical customer service. Will not be returning to this establishment any time in the future."
Pizza • Grill • Italian • American
"We arrived at the restaurant to find that our reservation made through OpenTable was not recognized. Despite arriving shortly after 6, we were not served until 7:40. Unfortunately, we were too late to catch the Billy Joel performance. Overall, we were not pleased with our experience."
Soup • Meat • Chinese • Noodles
"I love this Chinese Take Away. It is run by a lovely family who are always polite and helpful. It is clean and always smells so good. If I could buy the scent of their food as a candle, my house would be lit up with many tiny, dancing flames. The portions are large and you have the option to order any dish on the menu as an even larger portion for a very small price increase. The hot and sour soup is a particularly delight, with a deep flavour you don't get anywhere else. The only gripe I could possibly have is that they only use thin noodles for their chow mein. My daughter loves the thin noodles but I prefer medium or udon. If they offered a choice of noodle size this place would be perfect. But that is a small complaint and only based on my own preference. Seriously, give it a try, you won't be disappointed."
"We visited Mother's Day, probably one of the busiest days of the year for a family-friendly chain restaurant like this. Nevertheless, the service was good, there was no special waiting time for the food and the children had a good time. Main dishes are a little expensive for what they are, but there is usually a sort of deal on. We had a main purchase for free. The children's menu was very good."
Kebab • Mexican • European • Vegetarian
"Decided to have an evening out at the cinema, then wanted something to eat so we went into Frankie and Benny's. First off our waiter was Alex M, fantastic guy who was funny and very helpful and made time for everyone he was serving. Food was excellent had burger followed by tiramisu and coffee, just finished the evening off perfectly. Would definitely go there again."
"Booked a table for 8 at 6.15 by an open table. Depending on the fact that they do not receive my booking. Open table bug not mine. Wait for the next free table for 6 people by 6.45. After the invitation of me, we finally served our food at 7.30, at which time my rugged and therefore hyper 3 Yro son literally ran around the walls. 7 burgers/ bungalows/ onion rings were completely cold and tasteless with soggy bases, but served with very hot frits. We waited again for children desert ice?! , had to chase our bill and finally with a bunch of children who eat too long and fed dirt with boredom from sitting on a small table. Paying £105 pounds for the worst evening in a long time is not something I would recommend or ever repeat."
"The staff at the restaurant were very attentive and took care of our dietary needs without us having to ask. The food was delicious."
"The restaurant met the typical expectations for a chain establishment. The staff were great - attentive but not too overbearing. I visited with my 80-year-old mother and we were able to take advantage of some fantastic vouchers through the app, which included a main course and drink for only 5.99. You can't beat that deal!"