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Harvey Nichols Restaurant

Harvey Nichols Restaurant

The Mailbox 65 Wharfside Street Birmingham, West Midlands B1 1RE, B1 1RS, United Kingdom

Bars • Beer • French • Coffee


"I booked afternoon tea for as a gift for my mum for mother’s day. We arrived slightly early but the restaurant wasn’t busy so we were seated. The host who took us to the table did not tell us anything, just sat us down. We waited for about mins for a waitress to ask if we wanted water. We were then asked by separate members of staff if we had any dietary requirements. We then waited another minutes and another waitress came to take our order without us having received any menus. We ordered, we were told we could have tea, champagne or a cocktail. We waited, our drinks took another minutes to arrive, and came in separate parts. We were then told our menus were being printed, which seemed bizarre having ordered and being sat there so long. When the menus arrived it transpired you were able to order from a selection of teas, coffees and various cocktails. It also showed the dishes. There were a couple of things my dad didn’t like, which we asked to swap. I was told that maybe this would be ok, if we were quick, as the order had been rung through. It was at this point I reminded the waitress that we had been expected to order off a nonexistent menu, so what did they expect? The food came, it was ok but nothing special. The service was just terrible. There seemed to be no communication between the staff, no desire to make us feel welcome and no attention to detail. For something which was meant to be a treat, I was very disappointed and would not waste my money going again"

The Green Dragon

The Green Dragon

The Green, B96 6NU, Stratford-on-Avon, United Kingdom

Cafés • Kebab • Asiatic • Mexican


"Booked a room here the day before arrival, which to be honest, due to circumstances beyond my control had to cancel early on the day before arrival. Arrived yesterday with my gf, walked into the bar, and ordered 2 drinks whilst saying I had booked a room. But which I cancelled but need the room now please if available. Bar man looked at me blankly and said your the guy who tried to cancel, I sad yes but now we do require the room. Sat down with drinks, to then have a woman (I presume the barman/managers wife) shuffle over to our table. After a long and boring conversation about who booked what and when and who cancelled and why. I said we do require the room after all, she then murmured something about having to put the radiators on then shuffled off. After shuffling back she she said “so you do want the room?” I said yes please if available, she said well can you pay now! In mid pint I do not like to be interrupted, so I said I will pay after I have finished my drink thanks…..shuffles off. Shuffles back…She then delivered the fantastic line “you don’t know whether your coming or going do you” I sipped my pint of neck oil and laughed and said “I do we’re going” and it is possible for someone to cancel and then rebook. We drunk up and left! Pros Lovely little resident dog think he was a terrier, nice lil fella! Maybe employ him behind the bar? Cons awful attitude from bar staff/management Very bates motel/hills have eyes vibe for the film buffs who may read this review. Typical small village pub/hotel locals all crowded rnd the bar with happy smiling shuffler above, then the your from not round here routine to me any my gf. Picked on the wrong guy here though! Recommendation We drank our drinks which were nice, then booked in one minute, to stay at meadow farm hotel. 1 mile away, Great smiley faces of staff greeted us on arrival, had a lovely meal and a few drinks. Room is clean, spacious, and value for money. Avoid the green dragon inn!! Much nicer places/ppl near by."