Egg Roll Egg Roll

A crispy roll filled with seasoned vegetables and meats, served with a side of tangy dipping sauce.

The Chatterbox

The Chatterbox

14 Dee Street, AB31 5ST, Aberdeenshire, United Kingdom

Cafe • Soup • British • Scottish


"Knowing this cafe well I am disappointed to be treated in the following manner after suggesting to one of my colleagues to meet here for a meeting and a coffee. My colleague 's understanding is limited and just needs a moment for explaination as they originate from a different country with English not as their first language. Imagine my surprise and which turned to disgust at the way we, as customers were treated when my colleague 's understanding was a little different and I was in the process of trying to explain. Due to my colleague having English as an additional language and for the purpose of the meeting they like to sit closer when I 'm explaining areas of the meeting to help their understanding. They moved a seat closer which unfortunately blocked a walk way and also where other chairs could not be used on a different table. (At this point this was not directly affected any other customer). I 'd like to state at this point I was aware and was in the process of encouraging an alternative and trying to help my colleague understand why we would have to rethink this. I also am very mindful that with English as an additional language this would take a little longer. Within minutes of my colleague sitting and before I could get a chance to rearrange or explain the difficulty of sitting where she needed too what I can only describe as an irate looking lady came storming out of the kitchen her words were not polite we were publically humiliated and told off with the following we can 't have the seat there and we 'd have to move it back as we were blocking the walkway . This lady 's mannerism 's were nothing but rude, passive agressive and quite frankly embarassing. This was in front of other customers. If you think that it 's clever to humiliate your customers in that manner when a mere quiet and polite request in a calm manner would have had the same result you are sadly mistaken. Your customers need to feel respected, warmly welcomed and accomodated. You made us feel unwelcome and unrespected. Your lovely waitress ensured we were able to be reseated. I 'd have a good look at how this was handled and regardless or whether this review is directed to the Owner or an Employee you need to ensure that this type of behaviour doesn 't happen to anyone else regardless of their background. Unlucky for you that I experienced this and lucky for you that my colleague doesn 't appear to have been phased by your clear disrespect. I am local. I will be sharing my experience with anyone who will listen. This is sad as I would like to praise the young lady who served us and accomodated us by assisting us to move to a larger table it was very apparent that our previous encounter had been noticed and this poor young lady was embarassed. This review is not directed at her whatsoever. I have always promoted what I thought was this lovely little cafe the food has always been lovely and I have never encoutered such rudeness. If you can 't work with people perhaps you shouldn 't work in hospitality. I will return again and do not expect to receive such an antiquated attitude and intolerance to other people and customers. Think before you act I 'd say read the situation and observe a little I appreciate that where the chair had been placed was not suitable I don 't appreciate being angrily spoken too and then publically humiliated unecessarily."

The Horn

The Horn

A90, Perth Kinross, United Kingdom

Cafés • Steak • Scottish • Fast Food


"Used to stop here for the great bacon rolls. Previous stop realised that they had changed the bacon, not so streaky and fattier so decided to ask for poached eggs on brown toast. Waited for some time and eventually served at the table with brown bread resembling cardboard and 2 hard boiled , but supposedly poached eggs! Spoke to a young lady who was table serving and asked who would have carried out the “poaching ” which she admitted being responsible. It was pointed out to her that poached eggs should not be hard boiled and that we were very disappointed. She offered to get the manager to come and see us. Few minutes later a young man came through and immediately accused us of being nasty to the lady. He was advised that we were perfectly within our rights to point out the failing and in no way had we been nasty. At this point the lady came over, had obviously been crying, and was asked by us if we had been nasty to which she replied no and apologised. The young man was advised that if he wished to speak to his customers he should get the facts straight before making such accusations. He was also asked where the manager was and replied that he was busy in the kitchen so wasn’t coming out to speak to us. The restaurant at this time was almost empty. It was pointed out that this was a terrible lack of appreciation to his customers and we left. It was also observed that on several occasions the young lads that were carrying through plates with buns there on were holding the buns on the plate with their fingers, total lack of hygiene. Won’t be back!"