Phone: +441821670237
Address: A90, Perth Kinross, United Kingdom
City: Perth Kinross
Menu Dishes: 9
Reviews: 4724
Website: http://www.hornmilkbar.com
"Used to stop here for the great bacon rolls. Previous stop realised that they had changed the bacon, not so streaky and fattier so decided to ask for poached eggs on brown toast. Waited for some time and eventually served at the table with brown bread resembling cardboard and 2 hard boiled , but supposedly poached eggs! Spoke to a young lady who was table serving and asked who would have carried out the “poaching ” which she admitted being responsible. It was pointed out to her that poached eggs should not be hard boiled and that we were very disappointed. She offered to get the manager to come and see us. Few minutes later a young man came through and immediately accused us of being nasty to the lady. He was advised that we were perfectly within our rights to point out the failing and in no way had we been nasty. At this point the lady came over, had obviously been crying, and was asked by us if we had been nasty to which she replied no and apologised. The young man was advised that if he wished to speak to his customers he should get the facts straight before making such accusations. He was also asked where the manager was and replied that he was busy in the kitchen so wasn’t coming out to speak to us. The restaurant at this time was almost empty. It was pointed out that this was a terrible lack of appreciation to his customers and we left. It was also observed that on several occasions the young lads that were carrying through plates with buns there on were holding the buns on the plate with their fingers, total lack of hygiene. Won’t be back!"
All prices are estimates on menu.