Free Range Chicken Breast
New Street

New Street

16a New Street London, EC2M 4TR, EC2M 4RH, United Kingdom

Fish • Steak • Grill • British


"I've never had an insulting restaurant experience in my life. after a beautiful meal, with the exception that our medium-sized steak was burned to a crack, the restaurant had a problem with its card machine. after inserting my card it immediately said that the pencil has exceeded without the possibility to insert a pencil. After I tried three times, I asked if we could go to the next room to solve the machine problem from the table (which tried to finish her wein.) the first words the manager said while I looked seriously, did I have to call the police? I was absolutely shocked, insulted and understandably angry when I was a business owner and tried to take my employees for a nice meal. you have to pretend to smoke the place, or try not to pay while your card machine was the problem, is absolutely beyond the friend. I asked a manager and he said he was the manager! after additional argument where I had to demand that he retrieve the amount on the machine (I had to ask repeatedly) Apple pay worked well. I should also note that earlier in the evening a man at another table had the exact same issue and we heard him say he had no time to speak with a manager and wanted to pay only his bill with his card. I will not be back, and this restaurant must seriously consider training its employees in the elite. when they say they call the police on a customer when the card machine is not working crazy."

North Pole Piano Restaurant

North Pole Piano Restaurant

131 Greenwich High Road London, SE10 8JA, SE10 8UQ, United Kingdom

Bbq • Bars • French • Italian


"Called in advance to reserve table.Arrived at restaurant which was not particularly busy.Having been given a choice of seat we sat and waited patiently for a menu to arrive.After 10 minutes of waiting, I had to go up to the bar and ask for a menu.The waitress arrived a further 10 minutes later and asked us if you guys are ready to order now . My wife is a vegetarian and at the time of reserving the table, I had specifically asked whether a vegetarian roast could be provided, and was informed that it could.Which was reassuring as it was Mothers Day and my wife is very partial to a veggie roast.Which is why I choose this restaurant.We asked for a veggie roast and was told that none was available on the mothers day menu for vegetarians but could have the menu item for vegetarians which was the vegetarian kebab. Which is basically a bowl of white rice and chucks of stir fried vegetables and salad on a pita bread. Something I could have done at home.My wife was most unhappy but as we had travelled a long way and it was far too late to go elsewhere she acquiesced and reluctantly ordered the kebab as this was all that was available for her to eat.There was fish and chips, but not on mothers day. The service was extremely slow and a number of other tables customers could be heard complaining about the slow service. The staff seemed unbothered, uncaring, there was no apparent hustle and no attention to detail. The only saving grace was the manager who appeared to be doing mostly everything himself, whilst the staff slow walked food to the wrong tables twice, which happened on two separate occasions during this visit.It is regrettable that there is a 12.5% service charge. Ordinarily I would complain openly and directly to the manager and refuse to pay this charge, but as it was Mothers Day and I could clearly see the manager was struggled with incompetent staff, and my wife was upset, we finished our main meal declined the desert and left."