"My family and I decided to have dinner at Balls Brothers in Hays Galleria on Friday night, but we were extremely dissatisfied and disappointed. When we arrived, the place was exceptionally loud, with people crowded everywhere. However, that wasn’t the main issue. We requested our table, and while the host showed us to it, we found it was dirty. Although we waited for it to be cleaned and were eventually seated, the situation only worsened. A music speaker right above us was blaring, making it impossible to have a conversation. When we asked if the volume could be lowered, the waiter informed us that it couldn't be done. After waiting another 20 minutes for menus and growing increasingly frustrated, we decided to leave and find another nearby restaurant."
