Laurent Perrier Rosé
Reids Billericay

Reids Billericay

66-68 Laindon Road, Billericay CM12 9LD, United Kingdom, Basildon

Pub • Steak • Vegan • British


"Booked lunch for a birthday meal at 12 o'clock, was told to go into the bar where we could get drinks beforehand. No bartender to greet us, floors hadn't been cleaned and empty cups and glasses still on the bar from the night before. When we went into the restaurant at around 12:20 the gentleman from the bar area began serving us more drinks, during this time there were two young waitresses also in attendance who didn't seem to be doing much. After a long wait we eventually gave our food order to the young waiter and our starters only came out at around 13:30! Mains came out at around 14:30 which for a 12 o'clock booking is madness especially as we were the only table in the restaurant! The young waitresses who brought out the main courses didn't even know what some of the dishes were called and couldn't tell the difference between a chicken burger and a wagyu burger! This is bad enough but there were only six main courses on the lunch menu to memorize. I had the wagyu burger which was far too small for the bun and was of the same standard as a wetherspoons burger and for £16.00 completely overpriced! The furniture needs replacing as all the original chairs and tables back from 2005 when it was known as The Ivory Rooms ares till being used, really sad to see a place that used to have great food and service turn into this. In short, this is pub food with restaurant prices and some of the staff need more training!"

JUJU Chelsea

JUJU Chelsea

316 - 318 King's Road Chelsea London, SW3 5UH, United Kingdom

Tea • Beer • Drinks • Chicken


"We booked a wowcher deal for 8 of us on Saturday originally at 5.30pm, the restaurant moved this to 6.30pm a couple of weeks before no issue. We had problems with the piccadilly line all under ground so no mobile signal which turned a 40 minute journey into 1 hour 45 which meant we arrived at South Kensington tube at 6.40. We walked quickly the mile to the restaurant while calling , on the way. There were no replies and the voicemail was full. When we arrived at Jujus at 7.02 we were that our table had been given away as they only hold the booking for half a hour . After getting the manager out who told us 1. no one was in the office to answer the phone 2. she had already given our table away 10 minutes ago 3. we are being rude and she didn't want to talk to us anymore . After pointing our that that means they didn't hold our table for the half hour, she finally relented and let us in saying she would push a table together but they had a booking at 8.30 so we would have to go by then. When we got to the table, it was clearly the one they had ready for us anyway so it was set for 8 and there was only 5 of us who went in the end. Also the restaurant was half empty and at no point until we left around 9.30 so no 8.30 booking were all the tables full. They said they had already redeemed all four wowchers so we were unable to cancel one although they did give us food for 8. Food itself was very nice , chow mein or green curries and once we were sat down it was a good atmosphere however the fight to get in spoiled it somewhat. Toilets also , although what was obviously an expensive refurb, had probably not been cleaned all day with overflowing bins and lots of paper on the floor. I'm not sure if staff had an issue with guests using wowchers instead of paying full price in which case don't use those sites or the fact that we are all girls that need to work for a living and lack high end designer clothes and bags. First bad wowcher/groupon I've had."