Pepper Chicken

Succulent chicken pieces stir-fried with bell peppers in a spicy black pepper sauce.

Grace Neill's

Grace Neill's

33 High Street, BT21 0AH, Ards, United Kingdom

Kebab • Cafés • Mexican • European


"We have eaten in Grace Neill many times the food has always been very good and we enjoy the live music. Tonight we booked a table for 4 in the restaurant for dinner and enjoyed lovely starters and main courses. The problem arose when we realised that the table was flooded with water, my husband’s trousers were soaking and my dress could have been rung out. We drew this to the attention of the waitress who went and got the manageress. We suggested that the ice bucket was leaking. The manageress said this was unlikely, held it up in the air and then admitted that it was in deed leaking. She offered me some ‘blue towels’ to dry my dress off and when I declined she offered to take me ‘into the disabled toilet’, which I found rather bizarre and also declined. When the bill came £191) no gesture had been made to compensate for soaking our attire. I took the bill to the girls at the till and asked them to have another look at it, in light of our soaking clothes. The manageress returned to the table, with a new bill, having deducted an amount by way of compensation, for which we were grateful, but then she proceeded to comment that I had been rude to staff. Ironically, we found this comment rather rude in itself and also totally unnecessary. Having admitted that our dining experience was not perhaps 100%, it was rather counter productive to then claim we had been rude. It also further exacerbated our dissatisfaction. A disappointing end to what should have been another lovely meal in our local pub. Perhaps some management training in customer service would be useful."

The Fishpool Inn

The Fishpool Inn

Fishpool Road, Cheshire West and Chester, United Kingdom

Pub • Cafés • Steak • Pizza


"Visited, based on recommendation from one of its sister pubs (The Bears Paw). Looks very nice from approach and inside and very comfortable seats offered. Menu looked very nice and proved difficult to decide. Starters: I went for the Ox Cheek, which I 've had elewhere and usually proves delicious. Unfortunately, although it turned up promptly and looking nicely presented, it proved to be 75% jelatanous fat, which, of course, is very disappointing given the price of starters alone (photo attached). I know 'fats ' can add to the taste, but this was not what was expected given previous servings. My wife didn 't opt for a starter, but we shared a goats cheese flatbread (also as shown). This was very nice and by no means disappointing. Mains: I went for the 'A la Plancha ' Bacon Joint with marmalade glaze and fried egg. Again, it looked nicely presented and tasted very nice indeed. Just (again) disappointed, by the overly thick layer of jelatanous fat. This could have potentially been made into a cracking, but ended up being an inch thick slab of leftovers. Otherwise, the meal was lovely. The dear wife went for the 'Peruvian marinated Chicken Burger ', served with hand cut fries and a delicious, if not perplexing, green sauce mayonnaise. (I just wish I ordered what she did). Dessert: I went for the ye olde traditional Banoffe Knickerbocker Glory, and the wife had the Elderflower Creme Brulee. Both were very nice and washed down with pleasing drinks. Bill was, as expected, very expensive. Moreso given the disappointing starter and main for myself. A 'discrete ' 7.5% tip is automatically added, so be aware. Yes, the service was great, but if I visit again, I 'll definitely reconsider the options. Aimed a bit more towards the 'la dee daa ' side of Cheshire "