Mushroom Risotto Mushroom Risotto

Creamy Arborio rice with sautéed mushrooms, Parmesan, and a hint of truffle oil.

Zizzi

Zizzi

162-164 Wharfside Street The Mailbox Birmingham, West Midlands B1 1RL, United Kingdom

Pizza • Pasta • Italian • European


"Hello, I came to Zizzis yesterday evening with my work colleagues as our Christmas meal. I called beforehand and the woman I spoke to was very helpful confirmed I could extend our booking from 8 to 12 people which I greatly appreciated. When we got there the booking could not be found, causing me stress with everyone else when in fact it was there all along and the person at the front didn’t look properly. Once we were seated we were given our waiter for the evening who unfortunately was not helpful in any way at all. We ordered two portions of olives, only one appeared. My friend ordered a meat pizza and when he came and bought it to her she asked for some extra pizza sauce to which he replied with it’s got meat on it, is that the meat you eat? (She was Indian and it just came across quite insensitive) I don’t think he smiled once during the entire 2 hours we were there He refused to engage with us, or ask if the meals were okay Trying to ask for more drinks made us feel bad as it appeared to be a very tiresome task for him to do his job Unfortunately I did not get his name as no one at Zizzis wore name badges last night. I was deeply disappointed in the service we had for our Christmas meal yesterday evening. I understand it was busy however it was a case of this one persons awful attitude that seemed to ruin our meal. Please contact me via email on [hidden email] to discuss further. Thanks Jeminie"

Giotto Restaurant

Giotto Restaurant

52 - 54 New Oxford Street Bloomsbury London, WC1A 1ES, United Kingdom

Wine • Pasta • Pizza • Italian


"I visited Giotto on the evening of the 21st for tea with my sister and my friend, first time visiting London we decided to book a table at this restaurant before we headed to watch Mamma Mia. We walked in and initial thoughts were all positive, greeted by staff and they showed us to a table by the bar. We ordered our food, it came and during the time which we were eating our meals we witnessed I assume the manager or supervisor unsure of her name but she had light brown hair and she was very rude to staff bossing them about and using no manners ! the way she was talking to staff was unacceptable in front of customers she clearly had a problem with one staff member I think his name was Zachary, we had no issues with the way he had served us we had great customer service by him he took our food orders. We heard her sending him home due to whatever he had done wrong I don’t think he had done anything wrong. If she had an issue with the way her staff work she should bring this up with them in the office not in front of customers, none of us enjoyed our meal and half way through my sister actually got up and told her that it was unnecessary what she was doing and she rudely advised my sister that we didn’t know the issues they were having with this staff member and that my sister was blowing it out of context. Can I just say that we never saw her in our initially visit through the door and the floor of the restaurant was running smoothly without her presence. I feel like she had no communication skills something that’s vital in a job role such as hers! We paid £100 for 3 of us and nothing was knocked off despite us telling them we weren’t happy with what had happened and that we wasted our food because of what we had witnessed."

Goat

Goat

333 Fulham Road, London, SW109QL, United Kingdom

Pizza • Steak • Italian • Cocktail


"From the moment we arrived I have to say the service was pretty terrible. It was a shame because they had contacted me via Instagram inviting me and my friends in for free pizza, we were really looking forward to it. We booked to watch the rugby too as the restaurant had advertised they were showing the games on the big screens. We arrived and we’re basically ignored for a while, I ended up approaching someone and saying I had a table booked. There were 2 of us there but we we’re waiting for another friends to arrive, the man out front strangely put us on a tiny table for 2 people, we said about how we have a third person coming but he didn’t seem bothered and told us he could move us when she arrived. This was very strange as they were barely busy, maybe 3 tables had people sat at. I also explained if we could be sat by a TV screen for the rugby. He didn’t asked for any details of my booking. We noticed a male customer asking for toilet paper for the men’s bathrooms. When my friend went to the bathroom she ended up coming straight out and asking for toilet paper. We waited 25 minutes while staff were just stood around or on their phones. I eventually went to check and still no toilet paper, we asked again. I looks like the man out from had to run to the corner shop to not only buy toilet roll but throughout the evening he could come back from Sainsbury's with cans of Guinness! The bathrooms were in a disgusting state, clearly not cleaned for a while. After sitting and waiting for some time for the rugby to come on I ended up asking if they’re putting it on. It was clear they couldn’t get the TV to work downstairs and the man said they’re only showing the last game which I just wish they told us before as our plan was to see both of the games. Meanwhile all of this is going on, we noticed the chef dinging the bell for food to be served from the hot plate and it being just sat there for 15 minutes. The chef ended up ringing the bell 3 or 4 times. I could go on really with how bad the service was. Put the bottle of wine down on the table didn’t offer to pour it, ignoring the telephone ringing all evening, we had to ask for everything (menus and for the table to be cleaned), not clearing tables….. There was 1 women who arrived to work later on in the evening who was slightly better. It’s a shame because the pizzas were good. When I looked at the reviews online it’s clear to say the reason they’re inviting so many people in is because of how bad it is. Step up your service and good luck to you"