Roquefort
Steak And Company Leicester Square

Steak And Company Leicester Square

Irving Street, WC2H 0HA, City of London,Westminster, United Kingdom

Steak • British • European • Steakhouse


"Love the atmosphere of this place. This was our first time and so the idea that you finish cooking your steak to your idea of perfection on a hot stone was awesome! The choice on the menu was wonderful and we all wanted to come back before we are it looked so good. The concept is that the steaks are just sealed in the kitchen and served to you on hot stones. They all come served rare with a salt a butter and a sauce. You take the stakes of the stone immediately so they don't burn, and then you cut a piece put your butter salt and sauce if you want on the stone, then put your piece of steak on the stone to finish cooking it and seasoning it like you want. I like my steak very rare so the way it came out with was perfect and it didn't need my cooking. However because of how quickly they see the steak in the kitchen, it does need seasoning so whether you use the salt straight on your steak or on the stone, you do need to use it. Our waitress was wonderful, and suggested that even though a few of us didn't want butter salt or sauce that we should get it. She was right. She also recommended that one of our party didn't have the sliced steak, even though it is still tasty, it's not a good representation of the restaurant for our first visit. The side orders were pretty good. The fries, sweet potato fries, jacket potato, onion rings and garlic mushrooms were all great. The huge disappointment were the seasonal vegetables. They tasted precut and microwaved, and if they weren't microwaved they were old before they were boiled. You can see in the picture each piece of vegetable was very small and for the price that was a serious disappointment.  The waitress was again wonderful with our drinks, with no cocktail menu she went behind the bar and made a long island iced tea herself which was delicious. Even the bill wasn't that bad when it came however, the £1 cover charge each was pretty irksome. Overall the service and the food was great and we will definitely be back to the chain."

Café Rouge Southgate

Café Rouge Southgate

45-46 Cannon Hill London, N14 6LH, United Kingdom

Beer • Wine • Steak • French


"I have been going to this branch for many many years and have even written some great reviews for them over the years. However, this time after my last 3 visits I have to say it has NEVER BEEN THIS BAD! We went Boxing Day with our family who didn't want to go there in the first place. They were understaffed (only 1 waitress), despite other managers etc. being present at the same time and who could have helped her but chose to just ignore our complaints. Firstly we ordered and after a few of the starters had already arrived, the waitress came and told us they didn't have fish fingers for the children, if we knew this in advance we probably would have gone somewhere else. She then said they had run out of the fish cakes too. She seemed a little confused so we went and spoke to other staff (after 10mins) they then claimed they do have the fish cakes but still no fish fingers, then asked if I want to change back to the fish cakes or still want the alternative I ordered as I was told they didn't have fish cakes. I had to shout across the restaurant as no one bothered to come back to the table yes the fish cakes. When the order finally arrived, I received the alternative order and NO fish cakes. The waitress saw and apologised and took the burger back to the kitchen, they then sent out 1 fishcake on a small plate with boiled potatoes and some green beans (which is not how it was served a week prior) it looked awful and very un appetising so I asked to have the alternative which they had just taken to the kitchen. It came and it was burnt. All in all it took an hour for the food to arrive, which was mostly wrong and we had lots of items missing and burnt food. During all of this the waitress kept apologising profoundly while all the men (manager and kitchen staff kept staring over at us and seemed to have a go at her everytime she went to the back of the restaurant) When the bill finally arrived it was all wrong and at this point I totally lost it. One of the staff sitting at the back then got into a verbal argument with my husband while he was doing a stock check. I asked his name but the waitress refused to give this. I have never experienced anything like this and hope Cafe Rouge realises their staff DO NOT WANT TO WORK ON BOXING DAY! and gave the worst food with the worst service"

Cafe Rouge Hampstead

Cafe Rouge Hampstead

38-39 High Street, Hampstead, Camden, United Kingdom

Cafe • Steak • Coffee • French


"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."