Phone: +442088863336
Address: 45-46 Cannon Hill London, N14 6LH, United Kingdom
City: London
Menu Dishes: 35
Reviews: 3707
"Been to this branch many many times over the last 5 10 years and this last visit was the worst. The manager in charge on that evening was actually almost annoyed with us for everything we bought to her attention. 5 adults and 2 kids sat down to eat around 4pm/430pm on a Tuesday evening, all of a sudden lights went down completely dark we asked them to put lights back up, after all its not valentines night, there are only 3 other tables which are a mixed group of friends and we would like to see what we are eating. Manager said welll my area manager told me we need to dim the lights to make it romantic and if they drive by and see its bright i will get in trouble!! have you ever heard of such nonsense!! We alerted her to the fact there are only 3 other tables and clearly none are having a romantic meal and we cannot eat like this, she said ok i will put it up but soon i will put it down again or i will get in trouble..... When the starters came, i was sharing the chicken liver pate with my father. He had a few mouthfuls and said to me take some, as i looked over to the plate i saw a huge black long hair mixed throughout the chutney that came with the pate. I almost threw up, i got up walked over to closest waitress and said we cannot eat this there is a huge hair in it look. No immediate apology and no visit from staff to ask what shall we do. We ordered another after some discussion on our table BUT without the chutney. To be honest if it was just myself and husband, kids we would have got up and left at that point but i didnt want to cause more upset to the already tense atmosphere in this restaurant. The meals came, then a few sweets for a couple of us. The bill is requested and arrives and i have already informed them of my 2for1 meerkat meals code which i have given them and that i want the bill to reflect the issue tonight. £3 off is what they gave us! I told the member of staff closes to us, i am not happy with this and almost insulted us by taking such a low amount. The manager lady comes over, is there a problem? yes what is it then???!!! I said yes, you gave us £3 off for that disgusting problem and its insulting,you are lucky we didnt leave. She said well i have to explain all these discounts to my area manager, i said all these discounts are not a 'gesture of goodwill ' this is what we are due based on our code and should not be part of what you are doing to deal with this situation. I told her i wish i took a photo of the hair before sending back and maybe the area manager would be happier!!! i told her its un fair, she took £10 off in total. We paid and left, with no tip either, something we never do. I have escalated this problem to head office today as their online feedback form is actually not working convenient timing) but the whole experience annoyed us. £115 we paid in total its not a huge amount but its the principle and they way the manager dealt with is, was very rude, insulting and unprofessional. She event went as far as saying 'the chutney comes ready made, we cant control what we find in it ' i said i couldn 't care less where it was made, that huge long hair is your problem. The rest of the staff i have to say were not rude."
Full menu - 35 options
All prices are estimates on menu.
Mains
Grilled & Braised Specials
Entrées
Our Famous Croques
Famous Hot Subs
Steak
Juicy, tender steak grilled to perfection, seasoned with herbs and spices, served with a side of garlic butter.
Main Dishes
Pizza
Crepes
Pasta
Salad
Nicoise
A traditional French salad with tuna, tomatoes, hard-boiled eggs, olives, and green beans, dressed in olive oil and herbs.
Fleisch Gerichte
Egg Dishes
Omelette
A fluffy omelette filled with your choice of cheese, veggies, or ham, served with a side of golden-brown toast or fresh salad.
Savory Pastries
From The Land (From 5:00 Pm)
Warm Dishes
Salads
House Salad
Classic garden salad with mixed greens, cherry tomatoes, cucumbers, and carrots with your choice of dressing.
Meat & More
Pulled Beef
Juicy slow-cooked pulled beef served tenderly on a toasted bun, enriched with tangy BBQ sauce and crispy slaw.
Vegetarian
Green Beans
Freshly sautéed green beans with garlic and a hint of lemon for a vibrant, crunchy side dish.
Our Burgers
Bread & Nibbles
Soups & Starters
Snacks / Shared
American Food
Eggs Benedict
Poached eggs, Canadian bacon, and hollandaise sauce on an English muffin.
Open Sandwich
Croque Madame
A classic French sandwich topped with ham, melted cheese, and a fried egg, served on toasted bread.
Soupe
Croques
Croque Monsieur
A classic French sandwich with ham and melted Gruyère cheese, topped with béchamel sauce and lightly toasted bread.
Ivory
I like this Cafe Rouge because it's quite small and feels more intimate.
Address
Reviews
Krystel
Okay for a sweet snack and a hot drink at any time of day really but far from my favourite place to be.
Eugene
This Cafe Rouge remodeled since we were last there! Very nice atmosphere, bright yet intimate with lighter colors than the previous dark color scheme.
Klaudiya
Had a lovely lunch with my wife. We really enjoyed the athmosphere and the service by Berke and his colleagues. The food was deliscious, too. Definitely recommended! View menu
Seds28
The staff were very friendly, but the food was a huge let down. Old reheated food, another table even complained about the food too. Such a shame as this place used to be one of my favourites.
arroma1990
The food was so delicious. My favorite two dishes were the duck with cranberry sauce and the egg sandwich with sweet potato fries. Starters were just okay. Desserts were nice especially the fondant.
435m
I personally think that this was one of the best place me and my daughter visited in a long time. The dinner was very tasty. We had the 3 course set menu and we were very happy with the choices. We got the Groupon voucher deal which i really recommend if you like to try new places and don't want to pay a lot. I Highly recommended this place. Thank you Remi for lovely service. View menu
Boojyfood
Poor service, food poor,visited with granddaughter ,never again! Waited over 30minutes for basic first course,no apology until I highlighted dissatisfaction.Bread and salsa brought to table to snack on,not great. All in all the service and food have deteriorated,not sure if its a change in management. Dessert was poor,didn’t eat it,cold brownie and ice cream.Grandaughter aged 7 asked me why we had not gone elsewhere....say no more!
360jonnyf
Today my family of 4 had one of the worst meals ever in a very quiet restaurant. Starters were okay, although why prawns are served in shells in boiling oil is beyond me; I burnt my fingers trying to peel them. The main courses were the real problem. When meals did come out, one was frozen, one tasteless and one was an incorrect order. The Manager didn’t seem to care much although he took a large percentage off the bill after we had words. Chain restaurants should be able to get things right every time. They make the menu easy enough to get consistency. Cafe Rouge needs to help Southgate out.
Spurs1177
Been to this branch many many times over the last 5 10 years and this last visit was the worst. The manager in charge on that evening was actually almost annoyed with us for everything we bought to her attention. 5 adults and 2 kids sat down to eat around 4pm/430pm on a Tuesday evening, all of a sudden lights went down completely dark we asked them to put lights back up, after all its not valentines night, there are only 3 other tables which are a mixed group of friends and we would like to see what we are eating. Manager said welll my area manager told me we need to dim the lights to make it romantic and if they drive by and see its bright i will get in trouble!! have you ever heard of such... View menu
Categories
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Beer Discover our selection of refreshing beers, from crisp lagers to bold ales and rich stouts. Whether you prefer local brews or international favorites, we have the perfect pint to elevate your dining experience.
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Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity. View menu
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Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
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French Classic French cuisine showcasing timeless elegance, our menu offers rich and flavorful dishes crafted with traditional techniques and seasonal ingredients, promising an unforgettable culinary experience. Bon appétit!
Amenities
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Beer
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Cafe
- menu
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Wine
- menu
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Amex
