Juicy slow-cooked pulled beef served tenderly on a toasted bun, enriched with tangy BBQ sauce and crispy slaw.
Cafés • French • Seafood • European
"We've been big fans of Cafe Rouge, Bath since it opened, and have always appreciated its lively atmosphere and friendly staff. Obviously it's not haute, haute cuisine but good, French style food without too many frills. Today we booked a table for two, as our kids had given us a voucher at Christmas and we thought a Saturday night treat was in order. We expected the place to be busy, but it wasn't; and we noticed customers being turned away even though it was early (before 8.00pm) apparently because of staff shortages. The staff were pleasant (as usual) but service was not particularly prompt. My partner's food was good quality (prawns for starters with moule for mains) but my French onion soup probably spent the day in a pot, and my sirloin steak (rare) was overly gristly, so I had to leave a sizeable amount. It almost feels disloyal to say this but we will think twice about returning. I hope the staffing shortages improve, and we return to the Cafe Rouge, Bath we once enjoyed."
Wine • Steak • French • Coffee
"dear diary, this time our trip to england was a mix of work and vacation. at many days we had to hurry for meeting in various cities and had to get the trains and because we are so punctual (not), we had hardly any time to eat before we arrived in the train. that is when we arrived at the railway station leon over leon and then realized that they have a chain of restaurants throughout the city. her motto is a healthy almost food and they live totally on it. for the breakfast menu, their bacon egg rolls are the most delicious! and for their daily menu they have a whole series of salads and hot crates. we had the chargrilled chicken chilli hot box, Moroccan meatballs hotbox and the chicken and chorizo club hotbox- all these were super delish! So if they are the next time on the go, they know where they are going!"
Cafés • French • Mexican • Desserts
"Well what can I say, there were only two other couples total 4 people) in the café, both had been served a little while ago as they had finished their meals. Were were told when we came in find a table as we will be doing table service today. I scanned in NHS app, did the hand gel bit told to find a table. So far so good, sat down at table and waited and waited, and waited, one staff member fussing in the serving area, the waitress who showed us in eventually disappeared out the back we think to talk to her friend. We waited, and waited etc. etc. etc we even tried to get the attention of the waitress still fussing in the serving area really not doing much at all, and even she went out the back, we waited for a further period, even the other two couples kept looking, so after some time we simply walked out and went to a café that wanted our custom. We would not have minded if they were busy, but they were not. Absolute disgusting service (well if we had any). At a time where restaurants etc need the custom this Waterfront café obviously does not. We go to Portsmouth a lot, needless to say we will not be using the Waterfront Café ever again, we will also tell our family and friends to avoid."
Wine • Cafe • French • Coffee
"I had an amazing experience with the customer service at this restaurant! There was a mix-up with my burger order, but the staff quickly sorted it out and brought me the correct one. The manager even came over to apologize and let me know it would just take a few minutes. Our waitress was also fantastic. The burger itself was delicious, and with my UNiDAYS 50% discount, the manager took an additional £5 off. I've never encountered such excellent customer service in England (I'm an American student studying here), and I was truly impressed. Thank you, Cafe Rouge!"
Soup • French • Coffee • Burgers
"A very bad experience. The starter on the mixed menu wasn't avalible which I can understand but should have been seen as for warning. I got a mocktini as usually they are quite nice at other places however at this restaurant they were almost completely soda. My steak was not edable. I swallowed one bite with difficulty and had to spit out the other two attempts into a napkin. I did not attempt the others. The chips were quite obviously frozen and very much like the ones from a supermarket. When my plate was taken no comment and question was made at the rather dismal state of my plate. I will say this, the mango sorbet was delicious. It was only during my desert I was able to comment on the steak frites and while I was given a small discount on that I plate, I felt that either the whole price of the dishl should have been comped or a new one should have been offered. At this point I was rather done with the restaurant and wanted to leave only to see the service charge of 3.90 and an additional charge of tap water (that I hadn't even asked for). Definatley would not reccomend as while the staff themselves were nice enough, the food was truly terrible."
Pizza • Kebab • Seafood • European
"We had a very nice evening at Cafe Rouge Ruislip. The food was delicious and they had everything that was on the menu. The staff were very attentive without becoming a nuisance and nothing was too much trouble. The atmosphere was lovely, friendly but not too loud. We were able to chat and catch up with our friends without having to shout. We did have a voucher which made the meal good value. Would definitely recommend."
Beer • Wine • Steak • French
"I have been going to this branch for many many years and have even written some great reviews for them over the years. However, this time after my last 3 visits I have to say it has NEVER BEEN THIS BAD! We went Boxing Day with our family who didn't want to go there in the first place. They were understaffed (only 1 waitress), despite other managers etc. being present at the same time and who could have helped her but chose to just ignore our complaints. Firstly we ordered and after a few of the starters had already arrived, the waitress came and told us they didn't have fish fingers for the children, if we knew this in advance we probably would have gone somewhere else. She then said they had run out of the fish cakes too. She seemed a little confused so we went and spoke to other staff (after 10mins) they then claimed they do have the fish cakes but still no fish fingers, then asked if I want to change back to the fish cakes or still want the alternative I ordered as I was told they didn't have fish cakes. I had to shout across the restaurant as no one bothered to come back to the table yes the fish cakes. When the order finally arrived, I received the alternative order and NO fish cakes. The waitress saw and apologised and took the burger back to the kitchen, they then sent out 1 fishcake on a small plate with boiled potatoes and some green beans (which is not how it was served a week prior) it looked awful and very un appetising so I asked to have the alternative which they had just taken to the kitchen. It came and it was burnt. All in all it took an hour for the food to arrive, which was mostly wrong and we had lots of items missing and burnt food. During all of this the waitress kept apologising profoundly while all the men (manager and kitchen staff kept staring over at us and seemed to have a go at her everytime she went to the back of the restaurant) When the bill finally arrived it was all wrong and at this point I totally lost it. One of the staff sitting at the back then got into a verbal argument with my husband while he was doing a stock check. I asked his name but the waitress refused to give this. I have never experienced anything like this and hope Cafe Rouge realises their staff DO NOT WANT TO WORK ON BOXING DAY! and gave the worst food with the worst service"
Cafés • Asiatic • European • Vegetarian
"eating was not as good as I would have hoped. the crab starter was bland and would have hit from the uptake of some brown cocks. the bouillabaisse was not as good as we at the caffe rouge. the content was ok, but the taste was missing. the last cure was good. it is a shame that no typical English beer is on stock, as many are available (i.e. tanglefoot from dachs, abbot aus green könig and london pride von fullers. and have an extended durability). the service was very good and the staff helpful. I have a personal dislike against paper napkins."
"My wife and I had a very nice lunch on Saturday, but I was not served what I ordered. The menu had changed recently and I was not advised of this when I ordered. I ordered a sharing platter which consisted of a selection of cold meats, rillettes, bread and a baked camembert with caramelised onions. This was still on the menu in the restaurant and also on the Cafe Rouge web site on the Internet. What I was served was six sausages, garlic bread, hummus and a baked camembert. It was nice but I do not think it was worth the same price as the selection of cold meats etc. I think the staff should have said the menu had changed when I ordered and I would have ordered something different. As usual the service was first class and all the staff very helpful and friendly."
Cafe • Steak • Coffee • French
"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."
Cafés • Seafood • European • Vegetarian
"We've been going to the Cafe Rouge for years and were thrilled that we were early enough for breakfast. We're going in front of a football match, when the bacon was completely cold, we had no time to return it and reheat it. On the other hand, the mushroom cooked hot. The waitress was forgotten and we had to remind her at least half a dozen times about forgotten requests. Eg we wanted brown sauce, in the end I got up and collected it, or our breakfast would have been colder. Large employees change over the last few weeks and they are all a bit under-trained and not as efficient as before."
Cafés • Kebab • Seafood • European
"just an occasional Saturday evening out, but we were made warmly welcome. Service was excellent and the food tasty and as described. We really enjoyed our cocktails and did not feel rushed as the food came at reasonable intervals. Thoroughly recommend this restaurant. It's also really nice to be able to use Tesco points don't feel we have to economise on the drinks when the food is paid for with vouchers and it was so easy to organise."
Steak • French • Spanish • European
"Service was very slow, only two people serving (one of them remained behind bar). Eventually got drinks order took after 10 minutes then another 10 minutes for delivery to table. Waitress was not writing down orders so forgetting things. Not sure why they do that, customers want orders written down!! When asked if I wanted my minute steak cooked pink or well done I asked for pink. Didn't realise pink meant RAW! Would have asked for medium had I had known, but wasn’t given the option. Didn't say anything as waitress was clearly overwhelmed as it was. Steak was supposed to come with rocket but was only given 4 or 5 leaves as a pathetic garnish at best. Picture attached. Whole restaurant felt rundown and in desperate need of a makeover, feels like Cafe Rouge is on its last legs, going downhill very fast, disappointing and sad. I’ll be very surprised if it’s still open this time next year."
"Shown to a table promptly, it was not set with any cutlery, serviettes etc. waitress wiped half of the table only. Ordered food and the starter of calamari arrived which was so small it was laughable. We Both ordered sirloin steaks and unfortunately my partners was 30% gristle. We highlighted this to the server who replied with ‘oh sorry about that’ . Asked for the bill and service was added and nothing taken off for the inedible steak. The restaurant is looking tired, dirty and need of an urgent refurb. The toilets weren’t great either. Overall a dreadful experience. I guess they get a lot of business due to its location right next to St Paul’s."
Cafés • Sushi • Kebab • Seafood
"We made a reservation for a family brunch and were satisfied with the variety on the menu although we were disappointed that pancakes were not available. The staff greeted us warmly and provided good service. There were not many options specifically for children. Luckily, our kids were well-behaved, but it would have been nice to have some distractions for them while we waited for our food. The wait staff were accommodating and willing to adjust the menu to our preferences."
Cafés • Kebab • Mexican • European
"This is honestly my favourite restaurant as it caters so well for gluten free. I have tried almost everything on the menu at this point and have been so pleasantly surprised with how well they are able to substitute the normal ingredients for the gluten free alternatives (for example would definitely recommend the gluten free halloumi with breadcrumbs . This and toppled by the fact that the staff are so lovely and attentive. Great restaurant couldn’t recommend enough. :"
Cafe • Steak • Pizza • Pasta
"Great place to go for a beautiful meal, this essence of it is French so it specializes in French food. They do; great lunches, great dinners, and great drinks. So if you are after a great Friday night drink with friends or a romantic meal then this is the place for you. Although they have that greatness about them there aren't many members of staff so if it's a bit busy you will be waiting about 40 minutes for your meal or less of you are having something small. But it's great place so I highly recommend it to all kinds if people."
French • Coffee • European • Sandwiches
"A group of 5 of us had early dinner prior to attending the boxing at the Millennium Stadium. The staff are always very friendly and efficient and we were seated immediately as we had booked in advance. The only concern was that my fillet steak was not as requested, it was medium to well done instead of medium rare. This was rectified but the others had finished eating their main course by the time mine arrived. My steak was perfectly cooked and everything else was freshly served too. The manager came to say that there would be no charge for the steak and also we were given a free bottle of the excellent Rioja Crianza. I was very impressed by the no quibble promptness which left a very good impression on us all. Thank you."
Cafés • Seafood • European • Fast Food
"Great food, tasty, NOT overly spiced like some place I 've been to that use hot spice to cover poor quality ingredients, I had the meat moussaka and it was very home cooked tasting, perfectly seasoned, the bulgar wheat and rice was beautifully soft and tasty (a touch oily) but delicious. With GOOD portion sizes (for the average person, if you 're a porker then can 't speak for you) not stingy like some places! The bread served with the meal was crispy and soft on the inside really nice with the two sauces it was served with, the salad was tangy and wonderfully seasoned. Some serious sour dressing at the bottom oosh lovely ! The staff were friendly and one particular waitress was wonderfully accommodating, polite and I felt she excelled at her role, I didn 't feel she was being fake 'nice '. Environment was clean well.laid out and nicely separated from the smokey BBQ kitchen area where the delicious food was cooked. Clean toilet! No smell, no **** on the floor, very good! Will visit again. Saturday evening 6PM March 9th 2024."
Pizza • French • Coffee • British
"We arrived slightly early so we were there bang on our hour slot. Very friendly staff on arrival and we were taken straight to our seat. After settling in we ordered about 10mins from being seated. 2 other tables around us sat in and around the same time.We ordered our food and drinks and then waited to see all the cats.The majority of the cats were all in the lobby to the toilet and loads of kids then block the entrance making this area very congested.Our real issue was it took 55 minutes for our drinks and food to come out (2 other tables had the same) and one of the cakes was still missing.We were very worried we would be asked to leave only having an hour a slot.Then . . . . Food came out we eat and within 5 mins of finishing we were asked to pay up and leave.59 quid later for 2 , meal deal and an extra drink , very disappointed"