Saganaki Saganaki
Papa's Authentic Mediterranean Cuisine

Papa's Authentic Mediterranean Cuisine

11A Princes Square, Harrogate, United Kingdom

Sushi • Mexican • Asiatic • European


"*The chef came out and shouted at my family whilst we were trying to enjoy my birthday meal* We visited Saturday 9th April at 5pm to celebrate my birthday. Myself, husband, 2 babies, my mum, dad and brother. We had ordered our food and enjoyed...our starter dishes. Food we had tried was really tasty. Then we had also ordered 2 mixed lamb/chicken souvlakis. Husbands was fine, my brothers lamb however was very chewy, rubbery and difficult to cut into. We told the waitress who was reluctant to take it back to the kitchen. She said to order a new dish and she would take it off the bill. My brother said he just wanted the lamb replacing. Next thing, THE CHEF has come out and proceeded to SHOUT at my brother. Telling him it is from the same animal, he cannot cook it differently, etc and then stormed off!! We were in absolute shock!! We didn’t want to continue our meal, being spoken to like that. Another man came to us saying he is sorry, the Chef is the owner what can he do to help. We asked for the bill for the starters we had eaten and that we would not be staying to eat another thing. The man who I assume is the actual owner) did just charge us for what we had eaten but we left a table full of food because of the way the Chef came out and shouted at us. We were not going to continue eating and paying to be spoken to like that! Never experienced anything like it! The food we had tried (apart from lamb souvlaki) was nice. But this ruined my birthday and we will not be going back again."

Mythos Meze Bar Restaurant

Mythos Meze Bar Restaurant

Welsh Street, Chepstow I-NP16 5LL, United Kingdom

Pizza • Kebab • Mexican • Fast Food


"We visited 3 years ago and had a really lovely meal and the service and atmosphere was spot on. It’s a lovely building and very well decorated. However we revisited last night and to say it was really disappointing was an understatement. We arrived at 1830 and the restaurant downstairs was quiet. We were seated and drink and food menus were brought over. The waitress explained there were a few cocktails missing and some dishes missing from the menus. We ordered drinks and were left to look at the food menu. 20 minutes later I asked her to come over so we could order food and asked about our drinks. She explained that the bar staff would not arrive until 1900hrs. My short cocktail then arrived with a very long straw.. I asked for a short one which seemed to put the waitress out a bit and she explained she’d have to cut one in half which I said was fine no problem. Starters arrived not to long after and it was lovely, very nice calamari with olives and pitta. At around 1945 we were told that we would still wait for our main due to a large table upstairs and that the chef was on his own. 2025hrs our main arrived. This is a substantial wait for a main, my arrived the lamb chops and it looked nice, I asked for some vinegar which arrived in a small dish, she apologised and said that the pourers were all dirty! my husbands mixed grill was cold. He ate the rather small lamb chop and also found an item missing from his mixed grill. Then kebabs were stone cold. We asked the waitress over an explained and she took it back to the kitchen, she was gone a few minutes and came back and said you’ve eaten most of it so we can re heat the rest. My husband tried to explain that he’d only had the chop and an item was missing and she dismissed him. We explained we were happy to pay for the rest of the meal but not his as it was as described and it was cold. She walked away from the table and returned a few minutes later and threw the bill down and said I’ve taken £10 off. And walked away. I then had to go to see her to ask to see the manager. The manager came over, we explained that we were happy to pay for the rest of the meal however not the mixed grill. She explained that the chef was stressed due to being on his own and they had a large party upstairs and her staff were not highly trained. She explained that the meal would have been reheated in someone else’s juices in their mixed grill and not microwaved. She deducted the mixed grill from the bill which was appreciated. I feel that this could have been avoided, a large pre booked party and also continuing to take booking means you might need some more staff. It’s the little details that make coming for a meal a good experience. 3 years ago this place was great, now not so much. We wouldn’t revisit. Better value for money, and better service else where."