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Buca Di Beppo - Village Hotel Wirral

Buca Di Beppo - Village Hotel Wirral

Pool Lane Wirral, Merseyside CH62 4UE, CH62 4UA, Bromborough, United Kingdom

Sushi • Cafés • Mexican • European


"We arrived as a family of four with no booking on a Sunday evening, the restaurant was fairly quiet, about 8 ish tables were taken, the gentleman at the entrance of the restaurant kindly ushered us to our table asking us for our drinks order...whilst we looked at menu, he told us a waitress would be serving us. We waited for an eternity for our drinks to arrive, what aggravated me when a couple arrived seated next to our table, took drinks order and they arrived before ours! We noticed another couple seated other side of us had finished their starter and waited a while for their plates to be removed. Our drinks arrived by our waitress with no people skills what so ever, we questioned her regarding steaks, she was unable to answer er, not sure, one is softer as to sirloin and rump. Again, restaurant was quiet but no sign of waitresses working' our meals arrived after another long wait, 3 of us ordered burgers, 1 with steak. 2 burgers were cold to eat along with the buns as if buns had just been taken out of fridge. As we waited a long time I begrudgingly ate with rustic' chips that were mildly warm again! I noticed couple who were there before us had left the majority of their meals (burgers again) and chips and left, no one cleared their table for at least 10 mins! Couple next to us who arrived after us had their order mixed up, lady ordered chicken/avocado salad, waitress took wrong meal away, I could clearly see the couple were both aggravated. We finished our not so great meal and again long wait for table to be cleared. Salad arrived on next table, lady complained there was no avocado in, after much deliberation we heard waitress say chef said no avocados left Gentleman in suit, I presume manager apologised offering her another meal, they also mentioned they had an extra long wait and wish to go elsewhere. We asked for the bill, bearing in mind when we arrived we informed gentleman we had 2 vouchers 2 for 1 so it'll be 2 transactions. The bill came as one transaction £98!!!!! No way our meal was worth that anyway! (we had no starter or dessert, 4 beers, 2 cokes, 1 jug of water So, again another long wait for bill to be rectified, we waited that long that we left table to wait for bill at till point, hence to say, leaving no tip! Absolutely disgraceful experience overall, that us and going by other diners we will not be returning!!! "

GOGO's Waterfront Restaurant

GOGO's Waterfront Restaurant

Racecourse Marina Maidenhead Road Windsor, Berkshire SL4 5HT, SL4 5HG, United Kingdom

Beer • Wine • Bars • Casual


"I booked this restaurant as we were staying at Legoland for my son’s birthday. I had read reviews that the Legoland hotel was not worth the money. So after some research and looking at menus GOGOs seemed the place to go. I originally booked for 4:45pm 2 adults 2 children but called on the day and asked if we could arrive at 6pm, I was told it was no problem. We arrived at the restaurant for 5:45pm. it’s on a beautiful marina and backs on to a race course. Walking over to the restaurant there were people outside, part of a party blocking the pathway. We sat down and were asked what drinks we would like, and served our drinks. My husband felt uncomfortable in the restaurant as we had not dressed up as we had been at Legoland but the majority of people had made an effort there. around 20mins after the waitress came over and told us it would be an 1 hour wait for food! Due to the party outside of 100 guests. I asked if they could cook the children’s food first and she went to ask the manager. The manager returned and said that he can cook the children’s food first but we would have to wait for an hour maybe longer, I asked if they could just cook all of our food together as a family of 4 as we was out for our sons birthday. He said the party of a 100 asked for their food to be ready for 6pm. I explained that I had called to change the time and no one informed me of the large party and there would be a delay in food. The manager did apologise but this was not good enough. We decided to leave due to the wait and the drinks were on the house. Looking back on this now, I think my husband was right and they did not want our custom, maybe because of the way we was dressed and we was the only table with 2 young children! I am really disappointed. If you have children I wouldn’t book here, children have a choice of 2 things to eat on the menu. make sure you make an effort so you look like you can afford to eat there! More annoying the food looked lovely."