Tempura Prawns
Wok To Box

Wok To Box

80 Crwys Rd, Cardiff, CF244NP, United Kingdom

Asiatic • Mexican • Seafood • Fast Food


"I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager...actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform them of their mistake and was told no you got what you ordered. I brought up my order on their app and once again was told I hadn’t ordered it. The manager then told me I couldn’t add up as I hadn’t been charged. Once I broke down my receipt to him and went through each addition separately he finally admitted defeat. I was then told at 18:22 the missing item would be with me within half an hour to an hour. I rang back at 19:31 to enquire where my food was and was told someone would call me back. 19:48 still no call so I rang back 4 times before my call was finally answered to be spoken to by the same gentleman I had initially spoken to and was told that it would be with me within 15 minutes. He telephoned me at 20:04 to be told he was just leaving the shop and he’d ring me when he was in my road and I could go out and collect it from him as he obviously can’t be bothered to bring it to my door. The food is great I’m not going to lie but the customer service is beyond appalling from the counter staff to the management. It’s now 20:17 and it’s only just turned up and was told we’ve given you a complimentary can...really?? I personally will NEVER order off this restaurant and I really suggest people follow suit. I can honestly say I’ve never been treated as poorly by any other restaurant or takeaway and I really suggest the management look at their own attitude and management skills and then look at the whole staff as a complete unit. Bad management is toxic and it shows in the way your staff treat your customers. Absolutely hands the worst customer service in the whole of Cardiff."

Wild Carrot and Bar

Wild Carrot and Bar

Dogmersfield Park Chalky LaneHampshire RG27 8TD, Hook, United Kingdom

Full • Coffee • Breakfast • Bar-lounge


"Extortionately overpriced for basic pub grub, plus poor service and no allergen menu. First of all, my wife and I regularly frequent very high end establishments. This isn’t what you would expect at this price point. The location is beautiful, the staff are well dressed and courteous, however, the decor on the wild carrot is tired and the food is 50/50… read on… On arrival we were seated at a dark table with no view, when there were plenty of nicer tables it was quite quiet . We shortly asked to move which was a waste of of our time. My wife has an egg allergy and was horrified to discover they had no allergen menu they could share with us, plus the two waiters said they had no idea about allergens so had to check with the chefs each time, which made us nervous. I’m fairness the cocktails were good. The Wild Carrot starter, which was meant to have rainbow radishes and crudités was a £0.75p £1 bag of mixed leaf salad you’d get in a supermarket with some cherry tomatoes and sliced carrot, no radish. The fish and chips had thick undercooked doughy batter and they hadn’t removed the skin on the fish. The chips were supermarket chunky McCains type frozen chips and undercooked. For £28 I expect far, far better. This was more £18 pub grub at best. My mushroom toast was excellent and the mushroom pasta was also good but the side of fries for which I didn’t ask the cost was £8 !! they were limp and flavourless, essentially KFC/McDonalds level when not fresh, small portion too. My wife left about 30 40% of her food it was so bad, I ate mine as I’m more stubborn, but in hindsight, it really wasn’t worth the money as experiences of that price point should be equal, certainly not compatible to pubs and takeouts. The correct cutlery wasn’t laid out and our water wasn’t topped up once. To make matters worse, they added 15% to the bill but didn’t bring the itemised bill, just put the total on the card machine and brought that, at this point we just paid up and made for the exit. A totally embarrassing set up with incompetent staff and horrendous poor quality produce and cooking. Felt like daylight robbery and ruined our day. Read the other reviews, there’s a running theme for being overpriced and disappointing here and it’s letting what looks to be a very nice hotel down. Everything needs changing here except the cocktails and the mushroom toast starter. Also, other reviews are correct, wild kids everywhere, no wild carrots in sight. AVOID."