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The Chartwell

The Chartwell

London RoadDunton Green, Sevenoaks, United Kingdom

Fish • Wine • Cheese • French


"Booked for New Year's Eve. £69.99 per head. Service adequate but I have to say the food was not good. Pre prepared and not fresh. The amuse bouche was a piece of French bread with smoke salmon, more like a badly done canape. The Starters were accompanied by limp salad, the plates they were served on very cold evidencing they had just been sitting uncovered in a fridge. Very odd rock hard goat's cheese, and for others, 3 tiny pieces of dry sardine. As for the main, beef wellington, the fillet of beef overcooked and resembled a piece of shoe leather, I doubted it was even fillet. The pastry was raw on the inside and undercooked, and soggy on the outside. Think had been pre cooked and microwaved. Worst beef wellington I have ever seen. We all sent back and chef offered rack of lamb.Sadly this was presented raw, not rare, with huge chunks of broccoli, soggy roast potatoes and carrots. Those who ate fish said was adequate, but the spinach and ricotta filo main had by one was also raw and underdone. As for the apple tart, again some received ice cold from the fridge, others luke warm although the flavour was good. Actually spoilt New Year's Eve and we left hungry. What was even more annoying is that I believe we were not charged for 2 bottles of wine, but were expected to pay for the nasty food. I would rather have paid for the £60 wine. I will be contacting the restaurant owner for a full refund, minus the wine. I can't believe we were actually charged £75 a head for the meal, pretty disgraceful in my opinion. We actually doubted whether there was a chef in the kitchen......"

Ashmolean Rooftop Restaurant

Ashmolean Rooftop Restaurant

Beaumont Street Oxford, Oxfordshire OX1 2PH, United Kingdom

Seafood • British • European • Mediterranean


"Anniversary meal. Although initially warmly welcomed by the chap at the desk and we were given 2 glasses of fuzz. (Thank you) The service that followed was sullen and unfriendly. There was no ‘check back’ was our food ok? My husbands toasted sandwich was cold. He wasn’t going to say anything as it was our anniversary meal but I could tell he wasn’t enjoying it. We did manage to speak to a waiter who said he wasn’t sure if it shoujd be warm or cold. He took plate with sandwich away and returned with it on a smaller plate not much warmer and again no checking if we were happy? We ate our food. Did notice people were sitting down then getting up and leaving. Again managed to gain someone’s attention to get the bill. Bill placed on our table in silence. Again no how was your meal? Or just general chat ‘happy anniversary’ any nice plans for the day? noticed 10 percent already added on for service so no extra tip from us. I work in hospitality and customer service and was so looking forward to my visit. We are local and were checking out for potential return visits in the Summer. Although, the food is not extravagantly expensive in these hard economic times, friendly, attentive service would have really made the ‘experience’ enjoyable and repeatable. Also allowed to leave with out a ‘good bye’ . Saddened as so looking forward to visit."