Phone: +441995640236
Address: 913 Garstang Rd, Wyre, United Kingdom
City: Wyre
Dishes: 9
Reviews: 3567
"I made a reservation for two at 7:30 on 13/8/24 at this restaurant, as our usual spot was closed. We ordered Papadoms and a Mixed Kebab for starters, but when we were seated, only the Papadoms were brought out. When I inquired about my starter, the response was confusing, but eventually my dish arrived. The atmosphere in the Conservatory was noisy and not ideal for a quiet evening. The mains were served with a delay, and my dish came out later than my partner's. The food itself was delicious, but the service and atmosphere left much to be desired. The staff did not check on us or offer any additional assistance. Despite mentioning I had a discount card, I was informed they no longer accepted it. The owner offered a free taster menu to make up for the experience, but I declined as my issue was not with the food, but with the overall treatment and atmosphere. The lack of apology in their response suggested they did not see any faults on their end. My review reflects my honest experience and I do not feel my principles can be bought off. I prefer restaurants with attentive staff and a respectful atmosphere."
All prices are estimates.