Best Western Nottingham Derby

Avoid this restaurant at all costs. It is not a desirable place to stay.

Second time Weve stayed here, alway friendly had Nice family room everything Needed for a 1 night stay, nice touch enough cups for everyone, we will be back thank you

Not greatly impressed. Lots(I mean lots) of dog owners stayed here over the weekend with their pets. The problem is the barking at 4am. Speak to reception- all I can do is apologise she says. 1/2 bottle of shower gel in bathroom... very disappointed View menu

My car broke down and I ended up spending a lot of time at this restaurant. The management and security went above and beyond to help me find assistance for my car. They also provide shelter for refugees, making it a truly blessed hotel. It's a great place for a pit stop on the motorway, and they even have cold drinks available. I wouldn't hesitate to try their breakfast as well.

Fantastic stay... Dietary requirements were catered for at breakfast and dinner. Great quality food too. Friendly and welcoming staff were very accommodating of any specific requirements. There was no air conditioning in our room but there were fans in the room to help. Still a very warm room. Towels supplied were too small to use after showering. Very easy access to Alton Towers resort

Amazing, friendly, helpful staff who are happy to oblige when required to do so. This is shown by everyone from the waitresses all the way through to the wonderful restaurant manageress. It was a pleasure to have met them all. In regards to the food and drinks we found the prices a bit too high for the type of food that was served. The drinks that we had were rather expensive for what we got. View menu

We had a reservation for September 24th and 25th, but the restaurant cancelled it three days beforehand, stating that they wanted exclusive use of the hotel. This was especially disappointing as we had booked for our daughter's birthday and had also planned to attend a ballet as a special treat. We were forced to quickly find alternative accommodation, which ended up costing us twice as much. We were extremely upset by the last-minute cancellation and will definitely not be booking with them again.

Lovely hotel very clean, staff very friendly. Beds are comfortable I don't normally sleep well due to pain, but I had a 3 great night's sleep). My only grip was that we had a disabled access room which was lovely and big but the toilet was very low not a disabled raised toilet) and the shower was in a bath so was no good if you can't get in the bath. The rooms are warm but we left the bathroom window open to let a breeze in and the road noise was not too bad. I would stay here again and would recommend it.

Very disappointing. Disabled access was terrible the only two disabled parking spaces were occupied by a van or minibus, there was a significant ridge into the main door which needed two of us to get my father's wheelchair in and the closer on the (accessible) bedroom door was so heavy dad couldn't hold the door causing more wheelchair problems. My room hadn't been properly cleaned black hairs in the handbasin as well as a rim of scum round it. We commented to the duty receptionist, who did apologise and suggested we talk to the duty manager in the morning as it turned out, we really didn't have time since I had a train to catch. My sister, who made the booking, is a fairly regular user of B... View menu