Phone: (+44)1305259826
Address: 17 Buttermarket, West Dorset, United Kingdom
City: West Dorset
Dishes: 7
Reviews: 972
Website: http://www.bramblecafedeli.com/
"Two weeks ago I had a very disappointing evening at the Bramble Cafe on a Make your own gin' experience. I did not want to publicly review this without giving time for Mat Follas Masterchef winner a chance to give an explanation so I...wrote an email to him. After hearing nothing for a week I telephoned to check if my email had been received. Mat answered the phone and very brusquely said he didn't know if my email had been received and without asking for my name said he would check and put the phone down on me. I can only surmise from his manner that my email had arrived but had not been well received. I allowed another week for a response but unsurprisingly have not received a reply. I would not recommend either the gin experience' or the food. It was terrible value for money and the total lack of customer care is lamentable. I find it very hard to believe the food we were served was cooked by a winner of Masterchef, he would struggle to win Come Dine With Me with this menu. My email to Mat is below: Dear Mat I attended the ‘make your own gin’ evening on August with great expectations as I thought it was a great idea. I had also heard good things about you from friends who had been foraging with you. Two of us attended the course with a view to returning on another date as a party of six as a birthday celebration for a friend. Having had a less than great experience I thought I would let you know and would be grateful if you could give me your views on the evening. The experience was meant to be demonstration based but with participants taking home a drink they had made themselves. It also promised a course mouth-watering meal. I didn’t in fact get to make any gin myself. However you gave a very interesting and informative talk about gin and I learned some things I didn’t already know. The food was not mouth-watering and certainly not what I would have expected from a chef of your calibre. I didn’t expect large portions but I did expect exciting flavours and finishing touches. Instead I received a series of dishes which I could easily have cooked at home. It started off well, the smoky tomato soup was lovely and the chilli gin complemented it well. The macaroni cheese was nice, but nothing out of the ordinary and seemed at odds with the bramble gin and Prosecco that was served with it. After that things went downhill. A single tiny chicken wing on a plate does not constitute a course of a meal. There was nothing served with it, no garnish, sauce or anything. It was certainly not a dish I would expect from a chef with your skills. The mussel ramen was the real lowlight of the meal. I have eaten ramen many times but never one quite like yours. The ramen I have had before comprised of noodles in a broth. The dish I was served on Friday was mussels in a dark brown liquid which looked and smelled unappealing. I ate the mussels because I was hungry but they were lukewarm and didn’t taste like fresh mussels. I had a taste of the liquid but I couldn’t eat it. It didn’t seem as though there were many clean plates going back to the kitchen so I don’t think I was the only one who found this unappetising. The pork was as disappointing as the chicken. Again it was served without any vegetables or jus, it was dry and the crackling was extremely salty. Again I ate it because I was hungry. The drinks service slowed down over the evening which didn’t help matters. The desserts were pleasant enough but a sharing platter usually consists of enough food for the number of guests and the portion served was only sufficient for one person. Similarly we had been promised bramble liqueur and limoncello for the end of the meal but a tiny amount of each between two people is not acceptable. I would be interested to know if this is your normal standard or if things went awry on Friday. Perhaps coming straight from a festival, cooking for other guests in the restaurant and also for the people upstairs meant your time and skills were compromised? I certainly felt cheated on the food front knowing that whilst I was eating tiny portions of uninspiring food you had cooked Beef Wellington for the people upstairs and the guests in the restaurant who weren’t on the gin course were being served generous portions of superior food. The evening felt very unplanned. From the information I was given regarding drivers being able to join at a later time I was led to believe the evening would start with some gin making by the course attendees. I am disappointed that I wasn’t able to make gin myself. Whilst you are a very nice man and i enjoyed listening to you, watching you put a few ingredients in a bottle for us to take home and eating a below average meal does not justify the high cost of the evening. I look forward to hearing from you."
All prices are estimates.