Phone: +441205760398,+441205760393
Address: Haltoft End, PE22 0PL, Boston, United Kingdom
City: Boston
Menu Dishes: 11
Reviews: 399
"Member of our party found red sauce on her food, when there was no red sauce on table, felt like she had been given someone else 's leftovers, made her feel physically sick!!. Young barman took food away saying he would 'scrape it off '. Told him needed to see management, as that was not acceptable, but no person came, no apology, had to ask again and again to see the management, whole complaint was treated as an inconvenience, offer of free starter to compensate, but we had no issues with starters. Eventually, meal given free but still no apology. Final explanation was that chef dropped sauce on her meal whilst serving other food so why was it not dealt with if they knew the sauce had dropped onto her meal!! One member of our party had his meal arrive after everyone else had finished their food, still no apology for the delay and no explanation. Noticed other diners where complaining with problems with their meals and long delays in food arriving. Young staff need proper training to enable them to do their job, and proper service from management, complaints need to be taken seriously."
All prices are estimates on menu.