Phone: +441479816584
Address: 1, Station Square, Grampian Rd, Aviemore PH22 1PD, UK, United Kingdom
City: Aviemore
Dishes: 10
Reviews: 34
"We arrived for lunch at the opening time of 1 pm, only to be told that the staff hadn’t shown up yet by a very apologetic waitress. We decided to get some drinks and wait for the staff as we wanted to try this new restaurant in the heart of Aviemore. The waitress was so good and apologised at least three times before the staff finally rolled up 35 minutes later. The business seemed to lose a lot of customers when they were told there were no staff. We placed our orders, two chicken tikka and two chicken shish. So the staff arrived around 1.35 and seemed in no rush to get started. No manager came over to speak to us at any moment. Amazingly after only 10 minutes, we received our order; how long does it take to fire up a charcoal grill? Did we just get reheats from the previous day? The waiter did not utter a word to us, and I felt he was annoyed at us for coming to the restaurant. The food was edible but so plain for an Indian, and the chicken was very dry. The chicken shish was just pieces of dry plain chicken with a side salad and a tiny pot of sauce with hardly any flavour. The chicken tikka again had minimal flavour and only had five small pieces of chicken swimming in a large pot of sauce. No one came to ask if we enjoyed our meal, no one apologised for our 35-minute wait, and we received no discount or additional extras to make up for it. We left £90 worse off and felt very ripped off. I get that staff can be late due to unforeseen circumstances, but to give us subpar food, no apology, no recompense, we will never return. Give the waitress a raise; she was the only one with any sense of how to run a business."
Menu - 10 options
All prices are estimates.
Naan
A soft, oven-baked flatbread, perfect for scooping up curries or savoring on its own, with a light, fluffy texture.
Prawn
Juicy prawns grilled to perfection, seasoned with garlic and herbs, served with a tangy lemon butter sauce.
Wings
Crispy chicken wings, tossed in your choice of sauce, served with celery sticks and blue cheese dressing.
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Chicken Wings
Crispy chicken wings seasoned to perfection, served with a tangy dipping sauce.
Western Pizza
Classic Western pizza with tomato sauce, mozzarella cheese, savory ham, crispy bacon, and fresh vegetables.
Cheese Burger
A classic combination of seasoned beef patty, melted cheese, fresh lettuce, tomato, pickles, and special sauce on a toasted bun.
Fish And Chips
Crispy battered fish served with golden fries and tartar sauce.
Jay
The food was quite good, but I had to send back the halloumi fries because they had been deep-fried, which made them too salty. The staff were very attentive and friendly. I'm visiting from North East England and would likely consider coming back in the future.
Address
Reviews
Aysa
For starters, we enjoyed calamari, garlic bread with a Mezzo trio, halloumi cheese, and sautéed garlic mushrooms. Everything was beautifully presented and delicious. For the main course, we sampled the classic cheeseburger meal, fish and chips, a mixed grill, and chicken wings. We were all very satisfied with both the quality and portion sizes of the food. I would definitely recommend this restaurant and look forward to visiting again!
Joshua
We ordered the chicken and lamb shish to share, along with some naan bread, and we were absolutely amazed by how delicious it was. The portion sizes were generous, and the unique experience of watching trains pass by added to the ambiance. While the staff were friendly, they appeared somewhat inexperienced with the menu and customer service. The food was outstanding, although it is on the pricier side, with shish dishes costing over £18 and gins priced at £6 or more. I highly recommend giving Charcoal a try if you're in Aviemore!
Kevin
I'm struggling to give even 1 star. I have never experienced such poor service or had such unedible food. A table for 2 we ordered 2 starters and 2 mains at 8pm. One starter came out and by the time I managed to get a waiters attention my partner had eaten their starter. I declined to wait for it Any longer and cancelled my starter.the mains arrived, looking great, but on tasting the food it tasted burnt. Turning over the meat showed it to be quite badly charred giving the foul taste. It was returned to the kitchen and I declined a new one to be cooked. Not an enjoyable experience
Chris
We arrived for lunch at the opening time of 1 pm, only to be told that the staff hadn’t shown up yet by a very apologetic waitress. We decided to get some drinks and wait for the staff as we wanted to try this new restaurant in the heart of Aviemore. The waitress was so good and apologised at least three times before the staff finally rolled up 35 minutes later. The business seemed to lose a lot of customers when they were told there were no staff. We placed our orders, two chicken tikka and two chicken shish. So the staff arrived around 1.35 and seemed in no rush to get started. No manager came over to speak to us at any moment. Amazingly after only 10 minutes, we received our order; how lo...
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