Phone: +441934877707
Address: 57 High Street, North Somerset, United Kingdom
City: North Somerset
Menu Dishes: 9
Reviews: 1074
Website: https://www.cheungsonline.co.uk/
"I would love to be able to give them a review but I ordered my food as an ONLINE order the was made at 6.51pm, according to my confirmation email. I had a slight alteration to make, so as instructed in the email. I called within 5 mins of making the order, and was told that it was not a problem. The website stated 50 min wait on delivery, which was fine but after not receiving it after 1.5 hours I called the takeaway. To be told it wasn't in the shop so it must be out for delivery... 5/10 more mins. After 10 mins I called again. To then be told there had been a mistake. The order hadn't gone through to the kitchen and my order wasn't there not because it was on its way to me but because it had never been made!! I told them to forget the order. I put the oven on started cooking , to hear a knock on my door... it was the delivery guy with my food... only 1 hour and 50 mins after I had placed the order... asking me to take the food as it was hot telling me to take a discount and then got quite agitated after I refused as I had already put food in the oven. He was showing me a receipt with the incorrect time on it, telling me I was lying. I showed him the confirmation email I had received, he was still trying to tell me I was lying. I will never use this business again. There are 2 other fantastic Chinese takeaways in the area. Its not like we are stuck with them, luckily."
All prices are estimates on menu.