Address: Belton Woods Hotel, South Kesteven, United Kingdom
City: South Kesteven
Menu Dishes: 10
Reviews: 236
Website: http://www.qhotels.co.uk/our-locations/belton-woods
"Stayed at Belton Woods for 5 nights for work. After dining in the hotel’s other restaurant the previous nights and had a great experience, but fancied a steak on my last night as a treat so went to the Claret Jug. Service was OK, a little slow to be served even though it was only me waiting. I would have accepted a friendly “wont be a moment” but not a word was said. The beer was served in a warm glass. Ordered a medium rare steak which arrived well done. Waited a few minutes for a service check which didn’t happen so I returned the meal to the bar counter. The replacement arrived which was still overdone (medium to well done this time), with the same chips and onion rings that had been redipped in the fryer and ruined before being left to go like warm and served with the same whole tomato and mushroom which were now both stone cold. Not having the time to wait and being hungry, I ate the meal but being charged £20.50 for a 6oz Rump Steak seemed expensive, but would be worthwhile if cooked and served properly. Don’t eat in the Claret Jug. Staff don’t appear to care front of house and kitchen seem incompetent and incapable. Bumped into a colleague in the hotel foyer who won’t eat in the Claret Jug during his stay."
All prices are estimates on menu.