Phone: +41213313208
Address: Rue Du Petit-Chêne 16a, 1003 Lausanne, Switzerland, Swiss Confederation, 1002
City: Lausanne
Dishes: 8
Reviews: 563
Website: http://www.lausanne-palace.ch/restaurants-bars/cote-jardin/
"After weeks we finally secured a table to use our brunch voucher for two. I was very disappointed and embarrassed to discover, upon leaving that my Brunch voucher for 2 persons could only cover 1/3 of the initial price and needed to pay the extra. We were told it was due to having brunch during a festive period, but this was NEVER communicated that our voucher would not cover this, and we would need to pay extra, EVEN when we provided an image of our voucher upon reserving the table. The service manager apologized and explained other customers had experienced the same issue when using their vouchers so offered two complimentary digestive drinks. However, we felt very mislead, disappointed and for that cannot recommend this restaurant for such an amateur mistake. Advice to any future customers who are gifted vouchers, check before being seated that your vouchers are valid for that day, what the vouchers will cover or not and what you will be expected to pay as extra. Despite the voucher shambles, atmosphere was comfortable, waiter service good, food average but plenty to choose from if not vegetarian or vegan and never felt rushed as the table was for one sitting only."
All prices are estimates.
Lausanne, a vibrant city on Lake Geneva, combines French-speaking Swiss charm with stunning natural beauty; enjoy traditional fondue and local wines.