Phone: +448445616161
Address: 19 Walford Walk, B97 4HU, Redditch, United Kingdom
City: Redditch
Dishes: 5
Reviews: 73
Website: http://Debenhams.com
"Quick stop for a coffee on a Sunday afternoon. Poor coffee. I 've had better coffees here before. My daughter spilt her squash all over the floor under the table so we moved tables and I reported it to a member of staff that couldn 't be arsed to do anything about it. It took a 2nd customer to report it for it to be attended to. Finally, went back up to the counter to get a little extra milk where the restaurant manager was serving another customer. She was clearly busy but totally blanked me until she was ready to deal with me. In my opinion this was bad customer service... A bit of eye contact and a brief be with you in a moment would have gone a long way but I was made to feel that I was invisible. Not what I 'd expect from Debenhams!"
Menu - 5 options
All prices are estimates.
Coleslaw
Crunchy cabbage and crisp carrots mixed with creamy dressing for a refreshing side dish.
Side Salad
A fresh mix of greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Chicken Kebab
Grilled chicken skewers marinated in spices, served with fresh vegetables and a zesty sauce.
Breakfast Sandwich
A delicious breakfast sandwich featuring eggs, cheese, and your choice of bacon or sausage on a toasted English muffin.
Nokey
We nearly always go into the restaurant for a cake a culpa when out shopping, the staff are always friendly the food is always of a good standard.
Address
Reviews
pamela
not enough staff and soneone on till so slow our food had cone before i was served then stone cold she aas trying to do coffees and service on till and so slow
b0sw0rth60
I was shopping in Debenhams and wanted something quick to eat, so went into their restaurant. I had a jacket potato with baked beans and really enjoyed it, plus the filter coffee ok. Very pleasant, helpful staff.
mike
The restaurant has a cafeteria-like atmosphere where patrons must choose their food, line up for drinks, and pay, leading to long wait times. The experience may be satisfactory when the café is not crowded, but it is best to avoid during busy times.
LindaB170
I recently had a bacon sandwich that was overcooked and cold at this restaurant. I paid nearly £5 for the meal with a drink, and it was just awful. The bacon was dried out and cold, indicating that the quality control may be lacking. I ended up leaving most of it uneaten and would not return to eat here again.
Adam80W
Turned up at 12.20, asked for three childrens carvers for the poor waitress to apologise for the lack of carvery available. Didn't even get round to asking for the adult meals. I mention the time because the carvery didn't start until 11.45. She said they'd been busy, but the cafe was largely empty. Couldn't have had very big joints to start with!
171Denise121
Quickly popped in for a breakfast sandwich and drink. They've made some changes to sitting to fit more in, i think i preferred the booths. The food was good but i always seem to have issues with cappuccino, its mostly froth and very little coffee. Will try once more, maybe a 1 off. Service was good on this occasion but at busy times it can be a little slow.
664RachelH
This restaurant is spacious and bright with a relatively quiet atmosphere, conveniently located next to the restrooms. The tables are clean and promptly cleared, and the staff is efficient and friendly. However, the food is not worth the price, as the hot dishes are barely warm and the cakes and pastries are left exposed. Additionally, there were no tongs available when I visited.
Christine
Visited today whilst Christmas shopping decided to treat myself to a Christmas lunch, was really disappointed, the turkey was lovely but the food was Luke warm, the potatoes dry also the parsnips were hard dry, veg ok, one piece broccoli, few carrots did not like the red cabbage, feel peas would be more appropriate, stuffing balls were rock hard and inedible, I went in at 12 when they started lunch so would have thought it would have been fresh, been in the past it’s been lovely, really disappointed this time
687PaulR
Quick stop for a coffee on a Sunday afternoon. Poor coffee. I 've had better coffees here before. My daughter spilt her squash all over the floor under the table so we moved tables and I reported it to a member of staff that couldn 't be arsed to do anything about it. It took a 2nd customer to report it for it to be attended to. Finally, went back up to the counter to get a little extra milk where the restaurant manager was serving another customer. She was clearly busy but totally blanked me until she was ready to deal with me. In my opinion this was bad customer service... A bit of eye contact and a brief be with you in a moment would have gone a long way but I was made to feel that I was...
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