Phone: +442074997975
Address: 15 Maddox street, London, W1S2QQ, United Kingdom
City: London
Menu Dishes: 35
Reviews: 426
Website: https://www.ergonfoods.com/ergon-deli-maddox-london
"I have been here several times great coffee and good food. Some of the staff were warm and friendly, while others were less so. However, what truly concerned me was witnessing a serious health and safety issue on 24th May around 6:00 PM. A staff member came upstairs from the kitchen with what looked like a cut or burn on his finger. He sat at a table next to the counter, explained the situation to the manager, and then wrapped his injured finger with a purple kitchen cleaning towel — not a sterile dressing — while the manager handed him sellotape to hold it in place. There was no proper first aid provided, and no evidence of a first aid kit being used. It is the legal responsibility of every food business to have a stocked first aid kit on site. Using sellotape and cleaning paper instead of a proper dressing is a serious health and food safety risk, both for the injured staff member and for customers. I also hope that staff are treated with proper care and support — both physically, which did not appear to be the case today, and mentally, as part of a respectful working environment. Not sure how skin irritation can be treated with sellotape and a kitchen towel. Food: 4 Service: 3 Atmosphere: 1 Service: Dine in Price per person: £10–20"
All prices are estimates on menu.