Frankie Benny's Kingston Upon Hull

The Junction, Clive Sullivan WaySt Andrew's Quay, Kingston upon Hull, United Kingdom, Kingston upon Hull

🛍 American

Phone: +441482481900

Address: The Junction, Clive Sullivan WaySt Andrew's Quay, Kingston Upon Hull, United Kingdom, Kingston upon Hull

City: Kingston upon Hull

Dishes: 35

Reviews: 0

Website: http://www.frankieandbennys.com/restaurant/frankie-bennys-hull-st-andrews-quay

Menu - 35 options

All prices are estimates.

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Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Amex
  • Visa Card
  • Mastercard
  • Diners Club

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"Decided to go for a nice lunch out as weather was nice, walked into restaurant which was freezing (colder than what it was out side), we were seated directly in front of the open door and the draft was so cold. I asked for the door to be shut, I was told they can’t shut the door and we were told to move to the table behind, which was still in line with the door, defeating the object of moving. I asked to sit in the corner of the restaurant and was told no as it had to be a table of 2 we were seated at. I asked another member of staff to shut the door and they said no because it is too hot for the members of staff who were “running” around, even though it was really quiet. I explained that i don’t want to eat in a freezing cold restaurant that’s drafty as my food will get cold. I was told to put my jacket on by a member of staff, which had an extremely rude tone to it , and also why would I want to sit and eat a meal with my jacket on? She said if we don’t want to be cold, we can go eat elsewhere and gave us 5 minutes decide whether we wanted to order food. By the time They brought our drinks over, we said we were going to leave, they asked us to pay for our drinks that we hadn’t touched, we declined due to the staff failing to accommodate to us and being rude. The fact they would rather us leave than simply close the door or move us to a different table is disgusting and I felt that because I am a young person, they felt like they could belittle me. This is a real shame as the food and drinks here are really nice, but I’m not going to give my money to a restaurant who only accommodate to their staffs needs and not the customers. They could’ve easily shut the door or moved us out of line with the door, absolutely ridiculous and awful service."