Frankie Benny's Stonedale

Stonedale Retail And Leisure ParkEast Lancashire Road, Kirby, United Kingdom

🛍 Fish, American, Fish-chips, Fish And Chips

💬 2 Reviews

Phone: (+44)1515477850

Address: Stonedale Retail And Leisure ParkEast Lancashire Road, Kirby, United Kingdom

City: Kirby

Menu Dishes: 35

Reviews: 2

Website: http://www.frankieandbennys.com/restaurant/frankie-bennys-liverpool-stonedale-retail-park

"This was my third visit to this restaurant, and unfortunately, it will be my last. The food was cold, so I had to send it back, and my husband's fish and chips were subpar as well—he only received 14 chips! I had made a reservation through the app, but the staff didn’t seem to notice, even though I mentioned it twice to different employees. We were left at a table and had to flag down a passing waitress to take our order. Overall, the service was poor and the food was disappointing. I'm really let down by this experience."

Full menu - 35 options

All prices are estimates on menu.

Pizza

Wraps

Salads

Pasta

Dessert

Sandwiches

Calzones - Loaded And Folded

Grills

Seafood

Fish Dishes

Chicken Dishes

Do It Your Way

12" Oven-Baked Pizza

Burger

Chicken

Fingerfood

American Food

Entrées

Gratins / Cold Appetizers

Sides & Add-Ons

User User

This will be my last visit to this restaurant. The food was cold; I had to send my fish and chips back because they were subpar, and I could only count 14 chips on the plate. Despite booking through the app and mentioning the reservation twice, the staff didn't seem to know about it. We were left sitting at a table for a while and eventually had to ask a passing waitress to take our order. The service was poor, and overall, I was really disappointed with my experience.

Address

Show Map

Reviews

Julie
Julie

This was my third visit to this restaurant, and unfortunately, it will be my last. The food was cold, so I had to send it back, and my husband's fish and chips were subpar as well—he only received 14 chips! I had made a reservation through the app, but the staff didn’t seem to notice, even though I mentioned it twice to different employees. We were left at a table and had to flag down a passing waitress to take our order. Overall, the service was poor and the food was disappointing. I'm really let down by this experience.

Categories

  • Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Fish-chips "Enjoy the classic taste of crispy, golden-battered fish paired with perfectly cooked, fluffy chips. A timeless favorite that combines the fresh flavor of seafood with the satisfying crunch of a delightful fry."
  • Fish And Chips Enjoy a classic dish of crispy battered fish paired with golden fries, served with tartar sauce and a slice of lemon for a delightful taste of the sea.

Amenities

  • Amex
  • Visa Card
  • menu
  • Mastercard
  • menu
  • Diners Club

Similar Restaurants

Little World

Little World

2 Dunnings Bridge Road, L30 6TA, Sefton, United Kingdom

Menu • Vegan • Coffee • Healthy • Breakfast


"Title says it all really. I've been here 3 times for lunch which was nice and after encouraging my meat eating husband to give it a try I was gutted it turned out like this. We do a 5k walk on a Saturday morning and stopped here half way. We waited as, the sign said, to be sat down...in the end I shouted over to one of the girls if it was ok to sit anywhere. We sat down and after about a 10 minute wait ordered coffees. The waitress, without being unkind, was a bit surly but hey ho, most of the tables (but still only 4 tables) were in use so just thought they were a bit busier than usual. Coffee came, ordered poached eggs on toast and a small veggie brekkie (which is £7.80 by the way so not cheap). We then waited...and waited. Others too were sat there wondering where their orders were, you could see people looking over to the counter. No one came over and apologised for the wait or asked us if we wanted anything else to drink. It got to the point when we were going to walk out...literally an hour later...when our breakfast turned up. Husband 2 poached eggs...1 piece of toast. Mine...(and I know it was a small one but remember, it was £7.80) 1 veggie sausage, 2 tiny discs of black pudding...no bigger and not as thick as a 2 quid coin, 1 teaspoon of mushroom, 1 tablespoon of beans, half a slice of toast and a poached egg. It was stone cold. I was going to complain but husband hates fuss so we ate and left. Only after we had paid were we asked if everything was ok. Husband, unusually for him spoke up and said mine was cold. We were offered a take away coffee. He declined. I am really disappointed as i wanted to make this place a regular stop on our walks. The coffee is lovely so that was one plus. Staff could have made this so much easier by apologising to people waiting and offering a refill on the coffees. Not at any time did anyone waiting get approached with an explanation or apology. The small breakfasts are a rip off if that is the regular fare that is served up. It might have been better if it had been hot too. These two orders should take 10-15 mins to serve up. Sorry to say that we won't be going back."